Service Manager (Registered Manager) - Learning Disabilities

Southdown; Arundel; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

Health cost cash-back scheme

Interest-free loans

Access to the Easit Network

Blue Light card

Free advice and counselling service

25 days paid holiday

Job summary

Southdown’s Nyetimber Lodge in West Sussex seeks an experienced Registered Manager or Deputy Manager to lead a six-adult supported living service. You’ll be supported by a dedicated team of 15 permanent staff, bank workers, an experienced Deputy Manager, and a Senior Support Worker.

This role focuses on strong leadership, quality improvement, and a positive culture, enabling you to develop the team, drive outcomes, and work alongside families and professionals. Salary starts at £36,007 per year.

Responsibilities

• Lead and develop a high-performing team within the service.
• Ensure CQC registration and regulatory compliance to drive quality improvement.
• Create an environment where clients and colleagues thrive and collaborate with families and stakeholders.
• Oversee rota planning, recruitment, and workforce development and monitor service performance.
• Understand clients' support needs and provide direct support when required.
• Participate in on-call rota with a per-shift allowance (£12.30 weekday / £25.63 weekend or bank holiday).

Job description

Description

An opportunity for an experienced manager or deputy manager to work in one Service, in one location, supported by a dedicated team, with high ratios of support hours for our clients.

Starting Salary: £36,007 per year

Who we are

Southdown is a not-for-profit provider supporting over 160 adults with learning and physical disabilities across 27 supported living services and residential care homes throughout Sussex. We are committed to helping people live independently, achieve their goals, and enjoy fulfilling lives. Find out more

Your Service

At Nyetimber Lodge, you'll benefit from the opportunity to lead a well-established supported living service for six adults with learning disabilities. You will be supported by a dedicated team of 15 permanent support workers, bank staff, an experienced Deputy Manager, and one Senior Support Worker.

This well-established management structure provides significant leadership capacity within the service, allowing you to focus on developing your team, driving quality, enhancing practice, improving outcomes, and creating a positive culture.

What you'll be doing

As the Registered Manager, you'll lead to deliver exceptional, person-centred support within a culture of dignity, respect and inclusion. Your role will include:

• CQC registration for the service, ensuring compliance with CQC standards and regulatory requirements, driving quality improvement and maintaining high standards of care and support.
• Leading and developing a team.
• Creating an environment where both our clients and colleagues can thrive and work collaboratively with families, professionals and stakeholders.
• Overseeing rota planning, recruitment, workforce development and service performance.
• Understanding the support needs of your clients and providing direct support when required.
• Participation in Southdown's on-call rota, typically around one duty period per month, providing management advice and support by telephone to services when required, for which you will an on-call allowance: £12.30 (weekday) to £25.63 (weekend / bank holiday) per shift.

Please refer to the attached job description for full details.

Your Support Team

As part of our Learning Disabilities Team, you'll benefit from being part of a wider network of local services, including other Learning Disability services in the West Sussex area. We actively encourage peer support and collaboration between managers, creating a positive professional network where leaders share ideas, expertise, and support.

You'll also have access to a range of specialist central support teams, including:

• LD Central Team including Positive Behaviour Support Team
• People Employment including recruitment activities
• Learning and Development
• Finance
• Health and Safety
• Operational Management Leadership Team

This means you'll never feel alone in your role and can focus on leading your service with confidence.

Perks and Benefits

In addition to a rewarding leadership role, you'll have access to:

• Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover.
• Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car.
• Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets.
• Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors.
• Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service.
• 25 days paid holiday plus bank holidays (or paid time in lieu for any bank holidays worked)

Contact information

Our online careers page has a list of helpful FAQs that you can view here. If you have any further questions, please get in touch with recruitment via email at [e-mail]

We are a Disability Confident Employer and are fully committed to supporting Equality, Diversity, and Inclusion (EDI) and welcome applications from all candidates that meet our job specifications. If you feel there is a barrier that potentially prevents you from applying, do get in contact with us, as we are always happy to discuss (or arrange a discussion with the recruiting manager) to explore if any reasonable adjustments can be made to support your application.