Service Manager (Registered Manager) - Learning Disabilities

Southdown; North Bersted; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

Health cost cash-back scheme

Interest-free loans

Access to the Easit Network

Blue Light card

Free advice and counselling service

25 days paid holiday

Job summary

Southdown is seeking a Service Manager (Registered Manager) for Nyetimber Lodge in West Sussex. You will lead a supported living service for six adults with learning disabilities, supported by a team of 15 staff and an experienced Deputy Manager.

The role offers a permanent contract, CQC-aligned leadership, and opportunities to drive quality, improve practice and create a positive culture within a not-for-profit provider.

Qualifications

• Experience as a manager or deputy manager in learning disabilities.
• Lead a service for adults with learning disabilities and complex needs.
• Knowledge of CQC registration and regulatory requirements.

Responsibilities

• Lead and develop the service to deliver person-centred care.
• Oversee rota planning, recruitment, and staff development.
• Monitor service performance and outcomes, maintaining high standards of care.
• Engage with families, professionals and stakeholders to support clients.
• Participate in on-call rota with a defined pay-per-shift allowance.

Skills

Leadership

People management

CQC compliance

Regulatory knowledge

Job description

Service Manager (Registered Manager) - Learning Disabilities

Application Deadline: 15 November 2026

Department: Learning Disability

Employment Type: Permanent

Location: West Sussex - Bognor Regis

Reporting To: Manager, Operations

Compensation: GBP 36,007 / year

Description

An opportunity for an experienced manager or deputy manager to work in one Service, in one location, supported by a dedicated team, with high ratios of support hours for our clients.

Starting Salary: GBP 36,007 per year

Who we are

Southdown is a not-for-profit provider supporting over 160 adults with learning and physical disabilities across 27 supported living services and residential care homes throughout Sussex. We are committed to helping people live independently, achieve their goals, and enjoy fulfilling lives.

Your ServiceAt Nyetimber Lodge, you'll benefit from the opportunity to lead a well-established supported living service for six adults with learning disabilities. You will be supported by a dedicated team of 15 permanent support workers, bank staff, an experienced Deputy Manager, and one Senior Support Worker.

This well-established management structure provides significant leadership capacity within the service, allowing you to focus on developing your team, driving quality, enhancing practice, improving outcomes, and creating a positive culture.

What you'll be doing

As the Registered Manager, you'll lead to deliver exceptional, person-centred support within a culture of dignity, respect and inclusion.

Your role will include:

• CQC registration for the service, ensuring compliance with CQC standards and regulatory requirements, driving quality improvement and maintaining high standards of care and support.
• Leading and developing a team.
• Creating an environment where both our clients and colleagues can thrive and work collaboratively with families, professionals and stakeholders.
• Overseeing rota planning, recruitment, workforce development and service performance.
• Understanding the support needs of your clients and providing direct support when required.
• Participation in Southdown's on-call rota, typically around one duty period per month, providing management advice and support by telephone to services when required, for which you will an on-call allowance: GBP 12.30 (weekday) to GBP 25.63 (weekend / bank holiday) per shift.

Please refer to the attached job description for full details.

Your Support Team

As part of our Learning Disabilities Team, you'll benefit from being part of a wider network of local services, including other Learning Disability services in the West Sussex area. We actively encourage peer support and collaboration between managers, creating a positive professional network where leaders share ideas, expertise, and support.

You'll also have access to a range of specialist central support teams, including:

• LD Central Team including Positive Behaviour Support Team
• People Employment including recruitment activities
• Learning and Development
• Finance
• Health and Safety
• Operational Management Leadership Team

This means you'll never feel alone in your role and can focus on leading your service with confidence.

Perks and Benefits

In addition to a rewarding leadership role, you'll have access to:

• Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover.
• Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car.
• Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets.
• Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors.
• Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service.
• 25 days paid holiday plus bank holidays (or paid time in lieu for any bank holidays worked)

Join Southdown and help us to continue to provide a service where our clients and colleagues can grow and our excellent support makes a difference to everyone, every day.