Service Manager - Pump Repair & Field Services
Orion Electrotech Ltd
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Job summary
Orion Electrotech Ltd in Dudley is seeking an experienced Service Manager to lead our pump repair workshop and field service operations. You will ensure high-quality technical support, drive efficiency and foster strong customer relationships to support growth.
The role requires hands-on leadership, deep troubleshooting expertise, and a focus on continuous improvement across workshops and service delivery.
Qualifications
- Must have proven experience in pump repair and servicing environments.
- Experience with rotating equipment and hydraulic testing.
- Strong leadership and customer-facing skills.
Responsibilities
- Lead the day-to-day operations of the pump repair workshop and field service activities.
- Oversee repair processes including strip-downs, inspections, machining, assembly, testing and commissioning.
- Ensure repair work is planned, scheduled and completed within agreed timescales.
- Implement robust quality control to uphold workmanship standards.
- Prepare repair quotations, technical proposals and tender submissions.
- Support sales with technical presentations and site surveys.
Skills
Education
Tools
Job description
Orion Electrotech Ltd in Dudley is seeking an experienced Service Manager to lead our pump repair workshop and field service operations. You will ensure high-quality technical support, drive efficiency and foster strong customer relationships to support growth.
The role requires hands-on leadership, deep troubleshooting expertise, and a focus on continuous improvement across workshops and service delivery.
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