Technical Support Manager - Industrial Pumps

Elix Sourcing Solutions; Birmingham; On-site; GBP 54,000 - 66,000; Full time

Benefits offered by this job

Progression

Benefits Package

Job summary

Elix Sourcing Solutions is seeking a Technical Support Manager for the Industrial Pumps division in Birmingham. The role combines technical leadership with commercial focus, overseeing workshop and field service activities and acting as the liaison between customers, sales, and technical staff.

You will support tenders, site surveys and strive to improve margins while delivering reliable pump service across multiple sectors.

Qualifications

• Proven pump repair or rotating equipment experience.
• Team leadership skills with commercial awareness.
• HNC/HND or OEM pump training desirable.

Responsibilities

• Oversee daily workshop and field service operations.
• Approve repair scopes, quotations and final reports.
• Support tenders and site surveys.
• Identify new opportunities to grow revenue and improve margins.

Skills

Pump repair experience

Rotating equipment experience

Team leadership

Education

HNC/HND or OEM pump training

Job description

Technical Support Manager - Industrial Pumps

Birmingham

Up to £60,000 + Progression + Benefits Package

Are you an experienced pump professional with a commercial edge who wants to step into a senior technical management position with a growing market leader?

The company is an established mechanical engineering solutions provider, delivering fast and effective repair, refurbishment and service work to a wide range of industry sectors. This department focuses specifically on industrial pumps, covering both workshop and field service activity.

The role blends technical expertise with commercial responsibility. You will oversee daily workshop and field service operations, approve repair scopes, quotations and final reports, and act as the key link between customers, sales teams and technical staff. You will also support tenders and site surveys, and help identify new opportunities to grow revenue and improve margins.

If you have deep technical knowledge of pumps and rotating equipment, enjoy building customer relationships and want a role where you can shape both the technical and commercial performance of a busy department, this is for you.

The Role:

• Technical Support Manager
• Industrial Pump Services Department
• Monday to Friday, Days

Candidate Requirements:

• Proven pump repair or rotating equipment experience
• Team leadership skills with commercial awareness
• HNC/HND or OEM pump training desirable

Elix Sourcing Solutions is a specialist recruiter for Engineering, Manufacturing, Tech, Energy and Science roles ranging from mid to senior level positions. Please be aware that we will only accept applications from candidates that have a valid work permit to work in the UK. By applying to this job you are confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment.

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