Technical Support Manager - Industrial Pumps

Elix Sourcing Solutions; Oldbury; On-site; GBP 54,000 - 66,000; Full time

Job summary

Elix Sourcing Solutions is seeking a Technical Support Manager for Industrial Pumps in Birmingham. The role blends technical leadership with commercial accountability, overseeing workshop and field service operations and shaping both technical and business performance.

You will approve repair scopes and quotes, liaise with customers and sales, and support tenders and site surveys to identify revenue opportunities.

Qualifications

• Proven pump repair or rotating equipment experience.
• Team leadership skills with commercial awareness.
• HNC/HND or OEM pump training desirable.

Responsibilities

• Oversee daily workshop and field service operations.
• Approve repair scopes, quotations and final reports.
• Act as link between customers, sales teams and technical staff.
• Support tenders and site surveys.
• Identify new opportunities to grow revenue and improve margins.

Skills

Pump experience

Leadership

Pump training desirable

Education

HNC/HND or OEM pump training

Job description

Technical Support Manager - Industrial Pumps

Birmingham

Up to £60,000 + Progression + Benefits Package

Are you an experienced pump professional with a commercial edge who wants to step into a senior technical management position with a growing market leader?

The company is an established mechanical engineering solutions provider, delivering fast and effective repair, refurbishment and service work to a wide range of industry sectors. This department focuses specifically on industrial pumps, covering both workshop and field service activity.

The role blends technical expertise with commercial responsibility. You will oversee daily workshop and field service operations, approve repair scopes, quotations and final reports, and act as the key link between customers, sales teams and technical staff. You will also support tenders and site surveys, and help identify new opportunities to grow revenue and improve margins.

If you have deep technical knowledge of pumps and rotating equipment, enjoy building customer relationships and want a role where you can shape both the technical and commercial performance of a busy department, this is for you.

The Role:

• Technical Support Manager
• Industrial Pump Services Department
• Monday to Friday, Days

Candidate Requirements:

• Proven pump repair or rotating equipment experience
• Team leadership skills with commercial awareness
• HNC/HND or OEM pump training desirable