Service Manager - PBS

SeeAbility Careers; Byfleet; On-site; GBP 47,000 - 51,000; Full time

Job summary

A leading supported living organization is seeking an experienced PBS Home Manager in Byfleet, England. This role involves overseeing new supported living homes, shaping the team, and making a meaningful impact from day one. Key requirements include a level 5 diploma in health and social care, strong communication skills, and driving licence. Competitive salary and several benefits including career development and work-life balance opportunities are offered.

Benefits

Annual Excellence Awards

Long Service Awards

28 days holiday (incl. bank holidays)

Life events leave

Enhanced Family-Friendly Pay

Pay reviews + competitive rates

Cycle to Work scheme

24/7 Employee Assistance Programme

Qualifications

• Experienced PBS Home Manager with NVQ Level 5 Health and Social Care or equivalent preferred.
• Legal right to live and work in the UK.

Responsibilities

• Oversee and run efficient supported living home.
• Ensure home meets company values.
• Build therapeutic relationships.

Skills

Strong English communication skills (spoken & written)

Previous experience working within a PBS framework

Experience leading, engaging with, and motivating staff team

Valid manual UK driving licence

Knowledge of National policy and best practice

Understanding of regulatory standards for supported living

Up to date knowledge of Health and safety legislation

Education

Level 5 Diploma in Health and Social Care or equivalent

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Role Description

PBS Home Manager - Make Every Day Matter!

Location:

Byfleet, Surrey

Salary:

From £47,150 to £50,922 per annum plus benefits.

Hours:

37.5hrs per week

Driving Licence:

Manual UK licence essential

Visa Sponsorships:

Not available

An exciting opportunity has arisen for an experienced PBS Service Manager to lead our brand-new supported living homes, set to open following building completion in January 2026. We are recruiting now so the successful candidate can begin shaping the team, overseeing recruitment and conducting initial assessments for the individuals we’ll be supporting. If you have PBS expertise and are ready to make a meaningful impact from day one, we invite you to read on...

What’s In It For You?

• Highly competitive salary
• An opportunity to open homes from the beginning
• Pension
• Opportunity to recruit your own team from scratch
• Good management support
• Career development

What You’ll Need

• Strong English communication skills (spoken & written)
• Previous experience working within a PBS framework
• Previous experience leading, engaging with and motivating staff team
• A valid manual UK driving licence
• The legal right to live and work in the UK
• Level 5 Diploma in Health and Social Care, or equivalent or working towards.
• Knowledge of National policy and best practice for services supporting people with learning disabilities and autism
• A deep understanding of regulatory standards for supported living
• Up to date knowledge of Health and safety legislation

What You’ll Be Doing

• Overseeing and running of efficient supported living home
• Ensuring that the home meets the values of the company, and that these are at the heart of everything we do
• Building therapeutic relationships that truly make a difference
• You will work closely with the PBS consultant to ensure tailored support to the individuals and ensure staff are appropriately trained, supported and coached

Who You’ll Be Supporting

Byfleet Supported Living: Where Exceptional Care meets Extraordinary Lives!

Byfleet Supported living is more than just a home - it's a place where adults with autism and learning disabilities are empowered to live life to the fullest.

With the purpose-built homes, every person we support receives truly personalised care from our incredible team. They're not just support workers - they are champions. Positive, non-judgemental, and consistent, they bring compassion, energy and heart to everything they do.

You’ll be making a real impact with people who have:

• Autism and Learning Disabilities
• Mental health needs
• Physical and sensory disabilities

If you are an experienced PBS Home Manager, and have an NVQ Level 5 Health and Social Care or equivalent, or are willing to work towards it, you could be exactly who we are looking for!

Ready to Apply?

If you’re looking for a role where you don’t just work - you thrive, hit that apply button and let’s make a difference together.

Our Benefits

Why work for us?

We don’t just offer jobs - we build careers and celebrate people.

Your Development & Appreciation

• Annual Excellence Awards - we celebrate your impact
• Long Service Awards - recognition every 5 years
• Development Discussions - your growth matters
• Leadership Development Academy - take your next step

Your Work-Life Balance

• 28 days holiday (incl. bank holidays), rising to 36 days with long service
• Life events leave - time off when it matters most
• Organisational Sick Pay - 2 weeks after 6 months, up to 12 weeks over 3 years
• Buy or sell annual leave
• Enhanced Family-Friendly Pay + Paid Fertility Leave
• Carers Leave

Your Money Goes Further

• £500 monthly bonus draw - two lucky winners every month
• Blue Light Card + retail discounts & cashback
• Access to Tickets for Good
• Pay reviews + competitive rates
• Pension scheme with tools to plan your future
• Paid DBS & renewals
• Season ticket loans
• Advance Pay & Savings via Wagestream

Your Wellbeing Counts

• Cycle to Work scheme
• Life assurance - 2x annual salary
• 24/7 Employee Assistance Programme
• Free eye tests
• Discounted gym membership
• In-house Wellbeing Coach

Safer Recruitment

We’re committed to safeguarding the people we support. As part of our recruitment process, you’ll need to complete:

• Enhanced DBS check (where applicable)
• Proof of ID, address & right to work in the UK
• Health declaration
• References from relevant care-related roles

All checks are completed at our expense before your start date.

Diversity & Inclusion

At SeeAbility, everyone is welcome. We celebrate diversity and value the unique perspectives of every individual - including those from underrepresented groups and people with disabilities or neurodivergent conditions.

We’re happy to make reasonable adjustments to ensure a fair and inclusive recruitment process.

In exceptional cases, a genuine occupational requirement may apply under the Equality Act 2010 (Schedule 9, Part 1).