Service Manager - Mental Health

Porchlight; Canterbury; In loco; GBP 42.000 - 54.000; Tempo pieno

Descrizione del lavoro

Porchlight in Canterbury is recruiting a Network Manager to oversee the Live Well Kent & Medway (LWKM) network. You will work with the Area Manager to drive performance, quality, and service delivery across the LWKM network, ensuring front-line teams are aligned with aims and able to respond to changing needs.

You will monitor impact, gather insights from stakeholders, build strong partnerships inside and outside Porchlight, and lead risk and performance management to continuously improve user

Competenze

• Significant experience leading community mental health or wellbeing services.
• Proven ability to develop networks and partnerships.
• Strong coaching and people-management skills.
• Experience working with governance structures and Area Manager leadership.

Mansioni

• Oversee day-to-day delivery of LWKM network.
• Monitor impact, performance and risk; drive improvements.
• Engage with stakeholders, providers and governance bodies.
• Lead service leadership and frontline coordination.

Conoscenze

Leadership

Stakeholder engagement

Community mental health

Network development

Descrizione del lavoro

The role will oversee the day-to-day delivery of the network of organisation and services that is Live Well Kent & Medway.

This is a unique role within Porchlight, the person will work closely with the Area Manager to develop the LWKM network, in terms of performance, and quality, as well as having oversight of the team providing the front door to LWKM. The role involves monitoring the impact and effectiveness of the network, as well as seeking insights to continually develop it. The role will ensure that our network is informed by the experiences of key stakeholders.

The person will manage performance and risk related to their relevant service(s), ensuring strong and effective partnerships both in and outside of Porchlight, enabling effective support pathways for those we work with.

The role requires highly motivated and strong service leadership skills in developing relationships with providers, ensuring they work effectively and independently, while helping to achieve the aims of LWKM. The person will also need to work collaboratively with the Area Manager, colleagues, and relevant governance structures.

This role is perfect for individuals with significant experience of working within a community mental health and / or wellbeing setting, with a strong focus on quality and improvement, and the ability to effectively engage with stakeholders at all levels.

Are you right for the job?

• Do you have significant experience of leading within community mental health and wellbeing services?
• Do you have experience of working collaboratively to deliver a service or network?
• Do you have the ability to listen to and understand people to find out what they need, and through coaching, make a plan together that they can achieve?
• Do you feel passionate about improving people’s experience of mental health services?

Porchlight is committed to safeguarding and promoting the welfare of children, young people and adults at risk.

Working pattern: 9am to 5pm Monday to Friday with some flexibility required.

Base: Orchard House

Contract type: Permanent

Interview date: 12th November 2026

Please note, salaries are pro-rata for part-time positions.