Service Manager: Lead Compassionate Care for Complex Needs

Lifeway’s Group; Liversedge; Remote; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Leadership development

Pension scheme

Wellbeing resources

Rewards and recognition

CHOICE Rewards discounts

Earned pay access

Job summary

Liversedge-based Lifeways is seeking an experienced Service Manager to lead a well-established service for adults with complex needs. You will oversee daily operations, ensure high-quality, person-centred support and maintain safe, compliant services in line with regulatory requirements.

Working with an Area Manager and Regional Director, you’ll develop the team through coaching and leadership, foster a compassionate, inclusive culture, and drive positive outcomes for people we support across

Qualifications

• Minimum Level 3 qualification in Health & Social Care; Level 5 desirable or working towards it.
• Strong experience in operational and people management within health and social care.
• A proven and consistent career history, with a genuine commitment to developing and leading teams.
• A valid UK driving licence and willingness to travel locally.
• Above all, compassion, integrity and a genuine commitment to the people we support.

Responsibilities

• Lead and develop a team to deliver high-quality, person-centred support.
• Ensure the service operates safely, effectively and in line with regulatory requirements.
• Support people with complex needs to achieve positive outcomes and greater independence.
• Build a stable, motivated team through coaching, development and strong leadership.
• Work with senior leaders and external professionals to continuously improve service quality.

Skills

People management

Leadership

Coaching

Education

Level 3 Health & Social Care

Level 5 Health & Social Care (desirable)

Job description

Liversedge-based Lifeways is seeking an experienced Service Manager to lead a well-established service for adults with complex needs. You will oversee daily operations, ensure high-quality, person-centred support and maintain safe, compliant services in line with regulatory requirements.

Working with an Area Manager and Regional Director, you’ll develop the team through coaching and leadership, foster a compassionate, inclusive culture, and drive positive outcomes for people we support across