Service Manager: Lead a New Supported Living Service

Dolphin Homes Ltd; Littlehampton; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Family-run organisation

Strong leadership team

Brand-new service

Career progression

High-quality training

Job summary

Dolphin Homes Ltd is launching a brand-new Supported Living service in Littlehampton, providing tailored support to individuals living in their own flats. The Service Manager will lead a team, shape a values-driven culture, and ensure high-quality, person-centred care while empowering people to live independently.

Join a family-run, award-winning provider and help build the service from the ground up, with leadership support from the Registered Supported Living Area Manager and senior team.

Qualifications

• Experience in management or supervisory roles within supported living, social care or related service.
• Experience supporting people with learning disabilities/additional needs.
• Strong understanding of person-centred support and positive behavioural approaches.

Responsibilities

• Lead, motivate and develop a new team of Support Workers.
• Create and embed a positive, values led culture from day one.
• Ensure people receive high-quality, person-centred support.
• Promote independence, choice, dignity and positive outcomes.
• Support individuals to achieve their goals and live fulfilling lives.
• Manage staffing, rotas and day-to-day service operations.
• Maintain accurate records and ensure compliance with company policies and procedures.
• Use digital systems to monitor performance, quality and outcomes.
• Build positive working relationships with families, professionals and external partners.
• Support recruitment, induction and ongoing development of colleagues.
• Drive continuous improvement and maintain high standards across the service.

Skills

Management experience

Team leadership

IT systems confidence

Person-centred approach

Organisational skills

Communication skills

Experience with care services

Tools

Digital care records

Job description

Dolphin Homes Ltd is launching a brand-new Supported Living service in Littlehampton, providing tailored support to individuals living in their own flats. The Service Manager will lead a team, shape a values-driven culture, and ensure high-quality, person-centred care while empowering people to live independently.

Join a family-run, award-winning provider and help build the service from the ground up, with leadership support from the Registered Supported Living Area Manager and senior team.