Service Manager (Home care)

Michael Page; Glasgow; On-site; GBP 38,000 - 45,000; Full time

Job summary

A prominent care-focused organisation in Glasgow is seeking a Service Manager (Home Care) to oversee the delivery of high-quality care services. You will ensure compliance with regulations and focus on client satisfaction while leading a dedicated team. Ideal candidates will have experience in care management, strong leadership, and a relevant qualification in health or social care. This permanent role offers a competitive salary range of £38,000 to £45,000 along with professional development opportunities and a supportive work environment.

Benefits

Competitive salary

Permanent position

Opportunities for professional development

Supportive work environment

Generous holiday allowance

Qualifications

• Experience in managing care services.
• Strong understanding of care regulations and compliance requirements.
• Proven leadership skills to manage the team effectively.
• Excellent organisational and problem-solving abilities.
• Strong communication skills to liaise with clients, staff, and partners.

Responsibilities

• Manage and oversee daily home care operations.
• Ensure compliance with care regulations and organisational policies.
• Lead and support a team of care staff.
• Act as the main point of contact for clients.
• Monitor and manage budgets.
• Develop strategies to improve service quality.

Skills

Experience in managing care services

Understanding of care regulations

Leadership skills

Organisational abilities

Communication skills

Education

Relevant qualification in health and social care or management

Job description

Overview

The Service Manager (Home Care) will oversee the delivery of high-quality care services, ensuring compliance with regulations and a focus on client satisfaction. This role is ideal for someone passionate about the not-for-profit sector and experienced in managing care operations in Glasgow.

About the Client

This not-for-profit organisation operates within the care sector, focusing on providing essential home care services to the community. As a medium-sized organisation, they are committed to maintaining high standards and supporting a diverse range of clients with their care needs.

Description

• Manage and oversee daily home care operations to ensure excellent service delivery.
• Ensure compliance with care regulations and organisational policies at all times.
• Lead, support, and develop a team of care staff to achieve performance targets.
• Act as the main point of contact for clients, addressing concerns and maintaining satisfaction.
• Monitor and manage budgets to ensure cost-effective service delivery.
• Develop and implement strategies to improve service quality and efficiency.
• Maintain accurate records and prepare reports for internal and external stakeholders.
• Coordinate with external agencies to ensure seamless service provision.

Profile / Qualifications

• A successful Service Manager (Home Care) should have:
• Experience in managing care services
• A strong understanding of care regulations and compliance requirements.
• Proven leadership skills to manage and inspire a team effectively.
• Excellent organisational and problem-solving abilities.
• Strong communication skills to liaise with clients, staff, and external partners.
• A relevant qualification in health and social care or management.

Job Offer

• A competitive salary of £38,000 to £45,000 per annum.
• A permanent position within a stable and respected company
• Opportunities for professional development and career progression.
• A supportive and inclusive work environment
• Generous holiday allowance and additional employee benefits