Service Manager for Locality

Nottingham City Council; Nottingham; Hybrid; GBP 59,000 - 62,000; Full time

Job summary

Nottingham City Council is seeking an experienced Service Manager for Locality to lead and shape services supporting children and families across Nottingham. The post frames a locality model to deliver joined-up support, reduce handovers and ensure families receive the right help at the right time.

Reporting to the Head of Service, the role provides strategic and operational leadership to social work teams, focusing on high-quality practice, performance and continuous improvement.

Responsibilities

• Provide strategic and operational leadership to social work teams, enabling high-quality practice.
• Oversee service delivery, quality assurance and workforce development to ensure timely, effective support for children and families.
• Lead collaboration with Family Help, education, health and partner agencies to respond to need and reduce escalation.
• Embed Nottingham's vision for a connected, child-centred social care system with strong professional relationships.

Job description

Service Manager for Locality,

Contract: Permanent
Location: Hybrid / Loxley House, Station Street, Nottingham NG2 3NG
Salary: £58,602 - £62,109

As Service Manager for Locality, you will play a key role in leading and shaping services that support, safeguard and improve outcomes for children and families across Nottingham. Working within our new locality model, you will help deliver a more joined-up approach that strengthens relationships, reduces unnecessary handovers and ensures families receive the right support at the right time.

Reporting to the Head of Service, you will provide strategic and operational leadership to a number of social work teams, creating the conditions for high-quality practice, strong performance and continuous improvement. You will oversee service delivery, quality assurance and workforce development, ensuring children receive timely, effective support that keeps them safe and promotes positive outcomes.

Working closely with colleagues across Family Help, education, health and partner agencies, you will lead a collaborative approach that places children and families at the centre of decision-making. You will support the development of strong community relationships and help ensure services work together effectively to respond to need and reduce escalation wherever possible.

We are seeking an experienced and inspirational social work leader with a strong track record of leading high-performing teams and driving service improvement. You will be passionate about developing others, creating a positive culture and supporting practitioners to deliver excellent relationship-based practice.

Through your leadership, you will help embed Nottingham's vision for a more connected, child-centred social care system, ensuring children and families experience consistent support, strong professional relationships and better outcomes