Service Manager (Care)

Juice Recruitment; Gloucester; On-site; GBP 33,000 - 41,000; Full time

Job summary

Juice Recruitment is supporting a well-established care provider in Gloucester to recruit a Service Manager. You will lead a multidisciplinary team and ensure delivery of safe, effective care for adults with complex needs.

This is a rewarding leadership role focusing on quality assurance, safeguarding, risk management, and staff development, with collaboration with families, healthcare professionals, and commissioners. Salary £37,000 per annum, full-time.

Qualifications

• Previous management experience within health and social care.
• Experience leading and developing teams in a care environment.
• Strong understanding of CQC regulations and quality standards.
• Knowledge of risk management and clinical governance principles.
• Excellent communication and relationship-building skills.
• Experience supporting individuals with complex healthcare needs.
• Management qualification (desirable).
• Experience within mental health or dual-diagnosis services would be highly advantageous.

Responsibilities

• Leading, motivating, and developing a high-performing care team.
• Ensuring compliance with CQC regulations and regulatory standards.
• Overseeing care planning, risk assessments, and clinical governance processes.
• Promoting person-centred and evidence-based care practices.
• Managing safeguarding responsibilities and implementing best practice procedures.
• Building strong relationships with external stakeholders and healthcare professionals.
• Driving continuous improvement and quality across the service.
• Supporting individuals with complex care requirements and ensuring staff competency across specialist care interventions.

Skills

Management experience

Team leadership

Communication skills

CQC knowledge

Risk management

Clinical governance

Healthcare experience

Mental health knowledge

Education

Management qualification

Job description

Service Manager
Gloucester
£37,000 per annum
Full Time - 40 Hours per Week

Juice Recruitment is delighted to be supporting a well-established and award-winning care provider in their search for an experienced Service Manager to lead a specialist service in Gloucester.

This is an exciting opportunity for a passionate and driven leader who is committed to delivering exceptional, person-centred support for adults with complex needs. If you are looking for a rewarding management role where you can genuinely make a difference whilst developing your career, we'd love to hear from you.

The Role

As Service Manager, you will be responsible for leading a multidisciplinary team and ensuring the delivery of safe, effective, and outstanding care. You will oversee all aspects of service delivery, including quality assurance, compliance, safeguarding, risk management, and staff development.

Working collaboratively with families, healthcare professionals, commissioners, and wider community services, you will champion positive outcomes and maintain the highest standards of care.

Key responsibilities include:

• Leading, motivating, and developing a high-performing care team
• Ensuring compliance with CQC regulations and regulatory standards
• Overseeing care planning, risk assessments, and clinical governance processes
• Promoting person-centred and evidence-based care practices
• Managing safeguarding responsibilities and implementing best practice procedures
• Building strong relationships with external stakeholders and healthcare professionals
• Driving continuous improvement and quality across the service
• Supporting individuals with complex care requirements and ensuring staff competency across specialist care interventions

About You

We are looking for an empathetic and resilient leader who is passionate about improving lives and delivering outstanding care.

You will ideally have:

• Previous management experience within health and social care
• Experience leading and developing teams in a care environment
• Strong understanding of CQC regulations and quality standards
• Knowledge of risk management and clinical governance principles
• Excellent communication and relationship-building skills
• Experience supporting individuals with complex healthcare needs
• A recognised management qualification (desirable but not essential)
• Experience within mental health or dual-diagnosis services would be highly advantageous

Exposure to areas such as epilepsy management, PEG feeding, stoma care, oxygen therapy, tracheostomy care, delegated healthcare interventions, and manual handling assessments would be beneficial.

What's in it for You?

• Salary of £37,000 per annum
• 33 days annual leave including bank holidays
• Enhanced DBS paid for
• Comprehensive induction and ongoing training
• Excellent career development opportunities
• Employee wellbeing and assistance programmes
• Access to lifestyle and retail discounts
• Cycle-to-work scheme
• Free online GP and counselling services
• Discounted gym membership
• Free parking
• Flexible working options
• Company sick pay