Service Manager

Leonard Cheshire; Harwell; On-site; GBP 51,000 - 55,000; Full time

Benefits offered by this job

33 days annual leave

Pay advances via Stream

Blue Light Card discounts

Pension & life cover

Health cash plan

Career development

Free DBS check

Employee Assistance Programme

Job summary

Leonard Cheshire in Banbury is seeking a Service Manager to lead a supportive team and deliver high-quality care. You will provide direction, ensure compliance, manage budgets, and support residents with physical disabilities.

You will recruit, train and develop staff, hold service registration, and drive continuous improvement. A recognised nursing or social care qualification and Level 5 Leadership diploma are preferred.

Qualifications

• Recognised nursing or social care qualification and registration.
• Level 5 Diploma in Leadership for Health and Social Care (or equivalent).
• Proven experience in supervisory or management role within care.
• Excellent leadership, communication, and organisational skills.
• Flexibility to travel and participate in on-call duties as required.

Responsibilities

• Provide clear direction, management and supervision of a great staff team.
• Lead with passion to ensure the service is well run and promote positive outcomes for residents.
• Ensure health and safety compliance and manage the service within budget.
• Oversee recruitment, ongoing training, development and performance needs of staff and hold registration for the service.
• Be part of the LC management team and contribute to service growth and improvement.

Skills

Leadership

Management

Communication

Organisation

Travel flexibility

On-call duties

Education

Nursing qualification & registration

Level 5 Diploma in Leadership

Job description

£51,000 - £55,000 per annum | Full-time | Agnes Court, Banbury

"It’s about leading by example – supporting my team so they can give the very best care every single day." If you’re a confident, compassionate leader who’s ready to inspire others and make a real difference, we’d love to hear from you.

A home, not just a service

Agnes Court is home for 24 adults with physical disabilities. Located in Banbury town centre, there are great facilities right on our doorstep – from restaurants, pubs and museums to the Castle Quay shopping centre. Our service feels like family – relaxed, supportive, and centred around the people who live here. Every day brings new moments to celebrate: from small wins in independence to big laughs over mealtimes.

Your working hours

This is a full-time role, 35 hours per week, Monday to Friday, with flexibility to work across weekdays and weekends. You may also be required to travel or stay away overnight to support your service. Typical hours and arrangements will be agreed to suit the needs of the service.

Why you’ll love working here

• 33 days annual leave (25 days plus 8 bank holidays), increasing by 1 day for each completed year of service, up to a maximum of 38 days.
• Stream: Access up to 40% of your pay before payday
• Free Blue Light Card: Exclusive discounts and benefits
• Contributory Pension Scheme & competitive life cover
• Health cash plan: Affordable healthcare at your fingertips
• Career development: Opportunities for recognised qualifications and leadership training
• Free DBS check
• Employee Assistance Programme – support when you need it most

What you’ll do

As a Service Manager with Leonard Cheshire, you will provide clear direction, management and supervision of a great staff team. Leading with passion and enthusiasm to ensure the service is well run, you will promote positive outcomes for disabled people with a flexible and proactive approach.

In addition to the delivery of great care, you will ensure the service is fully compliant regarding health and safety management and fulfil statutory obligations. Working within budgetary requirements is essential and operating a financially sound service.

As a successful manager you will handle recruitment, on-going training, development and performance needs of your staff, ensuring the achievement of national minimum care standard requirements. You will also hold registration for the service.

This is a challenging yet really exciting opportunity, offering you the chance to grow and develop as a member of the LC management team, further enhancing their already successful career as a care professional.

What helps you shine here

• Recognised nursing or social care qualification and registration (as appropriate)
• Level 5 Diploma in Leadership for Health and Social Care (or equivalent)
• Proven experience in a supervisory or management role within care
• Excellent leadership, communication, and organisational skills
• A warm, supportive, and motivating approach
• Flexibility to travel and participate in on-call duties as required

About Leonard Cheshire

For over 75 years, we’ve been supporting disabled people to live, learn, and work as independently as possible. We provide specialist support across residential care, supported living, and respite services for people with physical disabilities, acquired brain injuries, sensory impairments, and learning disabilities.

Our goal is simple: to create welcoming, safe, and empowering spaces that feel like home – giving people real choice and control over their lives.

Leonard Cheshire welcomes applications from all sections of the community. We actively encourage applications from people with a disability, supporting where possible your requirements for reasonable adjustments.

We are committed to safeguarding and promoting the welfare of children and adults at risk. A satisfactory disclosure check (PVG membership in Scotland) is required for this post. References will be obtained for all roles.

Visa sponsorship is not available at this time. Applicants must have the unrestricted right to work in the UK at the time of application. We are unable to progress applications from candidates who require sponsorship or are awaiting a visa decision.