Service Manager

Voyage Care; Dewsbury; On-site; GBP 35,000 - 43,000; Full time

Benefits offered by this job

Stream pay optional up to 40% of pay

Blue Light Card discounts

GP access 24/7/365

Cash plan benefits

Enhanced retirement leave

Long service awards

Training and progression opportunities

Job summary

Voyage Care in the Rotherham area is seeking an experienced Registered Service Manager to lead a residential service supporting adults with learning disabilities and physical disabilities. You will ensure high standards of care, quality and compliance while developing your team.

This role involves on-call duties, stakeholder liaison, and driving improvements in person-centred support, budgets and performance.

Qualifications

• Experience as a manager within adult social care.
• Proven ability to manage established teams with different personalities.
• Passionate about delivering high-quality, person-centred support.
• Skilled in performance management and staff development.
• Willing to register with CQC or already registered.

Responsibilities

• Lead, motivate and develop a team of support colleagues and senior staff.
• Create a positive, accountable and high-performing culture.
• Ensure person-centred support is embedded throughout the service.
• Monitor quality, compliance and regulatory requirements.
• Manage recruitment, retention and workforce development.
• Complete audits, supervisions, appraisals and competency assessments.
• Oversee service budgets and operational performance.
• Build positive relationships with families, professionals and commissioners.
• Drive continuous improvement and identify opportunities for development.
• Participate in the on-call management rota.

Skills

Adult social care management

Team leadership

Performance management

Communication

Education

Level 5 Diploma in Leadership for Health and Social Care

Job description

Service Manager-Rotherham Area £39,370 per annum

Join Voyage Care and Feel Valued

We know great leadership changes lives. That's why we reward your dedication with:

• Stream, giving you the flexibility to draw upon up to 40% of your pay as it is earned
• Funded Blue Light Card with hundreds of discounts at high street retailers
• 24/7/365 GP access for you and your family
• Cash plan benefits for colleagues and their families
• Enhanced retirement leave
• Long service awards
• Excellent training, development and progression opportunities

Ready to Lead an Established, Well-Loved Service?

We are looking for an experienced and passionate Registered Service Manager to lead one of our established residential services supporting adults with learning disabilities and physical disabilities.

This is a fantastic opportunity to take over a settled, stable service with a strong reputation, long-standing people we support and a dedicated staff team. Following the upcoming retirement of a long-serving manager, we are looking for a leader who can ideas, new energy and a clear vision for the future while maintaining the warm, person-centred culture already in place.

The service supports a small group of adults who live full and active lives, accessing local community activities, social events, day opportunities and meaningful experiences. The people we support enjoy a welcoming home environment where independence, choice and quality of life are at the heart of everything we do.

About the Role

As Registered Service Manager, you will have overall responsibility for the day-to-day management of the service, ensuring the highest standards of care, quality, compliance and staff performance.

You will work closely with families, healthcare professionals, local authorities and internal stakeholders whilst leading and developing your team to deliver outstanding support and positive outcomes.

You will:

• Lead, motivate and develop a team of support colleagues and senior staff
• Create a positive, accountable and high-performing culture
• Ensure person-centred support is embedded throughout the service
• Monitor quality, compliance and regulatory requirements
• Manage recruitment, retention and workforce development
• Complete audits, supervisions, appraisals and competency assessments
• Oversee service budgets and operational performance
• Build positive relationships with families, professionals and commissioners
• Drive continuous improvement and identify opportunities for development

You will also participate in the on-call management rota as required.

What We're Looking For

We are looking for someone who combines compassion with confidence.

You will be:

• An experienced manager within adult social care
• Confident managing established teams and different personalities
• Passionate about delivering high-quality, person-centred support
• Skilled in performance management and staff development
• Organised and operationally focused
• Able to build strong relationships and communicate effectively

Previous Registered Manager experience would be advantageous, however we would also welcome applications from:

• Deputy Managers ready to take the next step
• Experienced Service Managers
• Operational leaders within adult social care who are ready to register with CQC

A Level 5 Diploma in Leadership for Health and Social Care (or willingness to work towards this) is desirable.

Why Voyage Care?

At Voyage Care, we believe every person deserves the opportunity to live a fulfilling life and every colleague deserves the opportunity to build a rewarding career.

We encourage our teams to Grow Together, providing industry-leading training, genuine career progression and the support needed to succeed.

If you're looking for an opportunity to make a lasting impact, lead an established service and shape its future, we'd love to hear from you.

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.