Service Manager

The Salvation Army; Cambuslang, Rutherglen; On-site; GBP 42,000 - 54,000; Full time

Job summary

The Salvation Army in Cambuslang is recruiting a Service Manager on a fixed-term 18-month contract based at our South Lanarkshire service sites.

You will lead operations across Emergency 1st Stop, Housing First, Outreach and Supported Accommodation, ensure regulatory compliance, manage budgets, and develop partnerships with local authorities and support agencies.

Qualifications

• Must be a committed and practising Christian and aligned with Salvation Army ethos.
• PVG clearance required.
• Evidence of Right to Work in the UK (UK Home Office requirements).

Responsibilities

• Be responsible for ensuring full compliance with relevant regulatory frameworks, legislation and Salvation Army policies and procedures, particularly health & safety and safeguarding of clients.
• Be accountable for keeping the finances of the services within budget, presenting financial reporting as required, and maximising income from funding streams.
• Be responsible for the overall development and continuous improvement of the services.
• Develop and maintain effective working relationships with external agencies such as the local authority, support agencies and other faith groups.
• Ensure The Salvation Army is represented as an effective and collaborative strategic partner.
• Line management of staff and their development.

Job description

Service Manager

Company: The Salvation Army
Salary: Not specified
Hours: Full-time
Location: G72 7QT
Job type: Contract
Posting date: 9 Nov 2026
Closing date: 29 Nov 2026

Please note; this is an 18 months fixed term contract

Interview Date: To be confirmed

The Salvation Army's South Lanarkshire project currently delivers multiple commissioned services. These include Emergency 1st Stop, Housing First, Outreach, Out of Hours and Supported Accommodation. These services are delivered across two sites.

We are currently recruiting for a Service Manager to join our team.

This is a fixed term position for 18 months and will be based at our service in Cambuslang. The role will have management responsibility across all projects including our service in Rutherglen.

The Service Manager role directly supports the delivery of The Salvation Army's mission by ensuring our Services in South Lanarkshire are operationally effective and visibly rooted in its Christian identity.

The role has overall responsibility for managing and championing a high quality, client focussed, and cost-effective support service to deliver the required key performance indicators and contractual obligations within the framework of the Homelessness Services Strategic Mission Plan.

The successful candidate will:

• Be responsible for ensuring full compliance with any relevant regulatory frameworks, legislation and Salvation Army policies and procedures, particularly those regarding the health and safety and safeguarding of clients
• Be accountable for ensuring the finances of the services remain within budget, presenting relevant financial reporting as required, and that income is maximised through all available funding streams
• Be responsible for the overall development and continuous improvement of the services
• Develop and maintain effective working relationships with relevant external agencies such as the local authority, support agencies and other faith groups
• Ensuring that The Salvation Army is represented as an effective and collaborative strategic partner
• Be responsible for Line Management of staff and their development

This role has an occupational requirement that the successful candidate must be a committed and practising Christian and will be in sympathy with the doctrines of, and supportive of, the purposes and the aims and objectives of The Salvation Army. It is necessary for the post holder to demonstrate, promote and embed the Christian ethos and mission as an essential part of leading the Services.

Appointment will be subject to:

• Satisfactory references
• PVG
• Evidence of your Right to Work in the UK in line with Home Office requirements. As we are not a licensed sponsor, applicants must already have the right to work in the UK. Details on how to prove your Right to Work can be found here.

The Salvation Army actively promote equality of opportunity for all with the right mix of talent, skills and potential, and we welcome applications from a wide range of candidates, including those with criminal records.

Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

Proud member of the Disability Confident employer scheme