Service Manager

Centrepoint; Bradford; Presencial; GBP 37.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

25 days annual leave

Healthcare cash plan

Private Medical insurance

Income protection

Employer pension contributions 5%

Cycle to Work loan

Interest-free travel loan

Descripción de la vacante

Centrepoint, the UK’s leading youth homelessness charity, is seeking an experienced Service Manager for our Bradford Supported Housing service. You will lead the team, oversee delivery and performance, and drive high quality outcomes for young people aged 18–25.

The role is permanent, full-time (37.5 hours) with office hours 9-5, and a salary of £37,425–£44,503 per annum. Benefits include generous leave, a pension, health cover and staff support.

Formación

• Effective communicator with natural ability to facilitate open and honest conversations.
• Able decision maker with a can do attitude.
• Respectful and empathetic, always considering the impact on our young people.
• Flexible, always adapting to changing needs.
• Engaging, committed to self-development by engaging with training and continuous learning.
• Proactive, always looking for creative ways of working.

Responsabilidades

• Line Management of the Support & Progression Officers and the Deputy Service Manager.
• Effective management of referrals and strengthening commissioning relationships.
• Working closely with other services and Managers across the region.
• Ensuring young people are supported in a PIE focussed trauma informed way.
• Accountability for reporting and target achievement.

Conocimientos

Communication

Decision making

Empathy

Flexibility

Self-development

Proactive

Descripción del empleo

Contract: Permanent, Full-time (37.5 hours)

Salary: £37,425 – £44,503 per annum

Closing Date: 23rd November 2026

Interviews will be held w/c 30th November 2026

Centrepoint, the UK’s leading youth homelessness charity, is looking for an experiences Service Manager to join our Supported Housing Team based in Bradford.

About us

Centrepoint is delighted to be recruiting a Service Manager to join our Bradford Services at our 56 bed supported accommodation service for young people aged 18 – 25. This is a fantastic opportunity to make a real difference to the lives of young people, in return we offer a competitive salary and excellent benefits.

We provide a safe, supportive and nurturing environment where young people can build confidence and develop the skills they need to successfully transition into independent living.

Through personalised support, practical life skills development and our accredited in-house independent living programme, Lifewise, we empower young people to develop the resilience, knowledge and confidence needed to achieve their goals and build a positive future. We offer more than accommodation, we provide a place where young people can feel at home, thrive and reach their full potential.

The Role

The Service Manager is responsible for overall service delivery and performance management, providing effective leadership to achieve high-quality outcomes for young people and working in partnership with other professionals and services across Bradford.

The Management Team works standard office hours 9am – 5pm Monday to Friday.

As Service Manager you will be responsible for:

• Line Management of the Support & Progression Officers and the Deputy Service Manager.
• Effective management of referrals and strengthening commissioning relationships.
• Working closely with other services and Managers across the region.
• Ensuring young people are supported in a PIE focussed trauma informed way.
• Accountability for reporting and target achievement.

About you:

• Effective communicator with natural ability to facilitate open and honest conversations.
• Able decision maker with a can do attitude.
• Respectful and empathetic, always considering the impact on our young people.
• Flexible, always adapting to changing needs.
• Engaging, committed to self-development by engaging with training and continuous learning.
• Proactive, always looking for creative ways of working.

Why join Centrepoint?

In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:

• 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
• Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical,Complementary and Alternative therapies).
• Private Medical insurance
• Income protection
• Employer pension contributions of 5%
• Access to Cycle 2 Work loan scheme
• An interest-free travel loan

At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.

We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.

Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.