Service Leader Level 2

Community Integrated Care; St Helens; On-site; GBP 27,000 - 37,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme

DBS/PVG paid

Flexible working hours

Casual dress

Discounts scheme

Wellbeing investment

Progression opportunities

Recommend a Friend Bonus

Job summary

Community Integrated Care in St Helens is seeking a Service Leader to oversee health and social care services. You will lead compassionate teams to deliver person-centred support, ensuring high standards and regulatory compliance.

We value flexible, proactive leaders who can drive quality care, staff development, and collaborative partnerships with families and external agencies. A DBS/PVG check is provided and professional progression is supported.

Qualifications

• Experience in health or social care settings.
• Ability to lead and manage staff.
• Commitment to person-centred care.
• Ability to work with multidisciplinary teams.

Responsibilities

• Managing and supporting staff (rotas, supervision, performance).
• Ensuring high-quality, person-centred care.
• Handling safeguarding concerns and ensuring CQC compliance.
• Overseeing day-to-day operations, budgets, and health & safety.
• Working with families, professionals, and external agencies.
• Managing admin, reports, and audits.
• Recruiting and developing staff.

Skills

Leadership experience

Compassionate

Positive attitude

People-focused

Education

NVQ Level 3 or above

Job description

Community Integrated Care is currently seeking a dedicated and compassionate health and social care professional for a Service Leader based in St Helens.

Benefits & USP’s

• Salary of £31847 per year
• Work doing the things you enjoy, meaning work never feels like work
• Work for a multi award-winning Charity that invests all it profits right back into the people we support, our workforce and our local communities
• Managed by supportive senior leaders
• 25 Days annual leave inclusive of statutory bank holidays (for full time, part time is worked out on a pro-rata basis)
• Pension Scheme
• No uniform - we wear our casual clothes
• Flexible Working Hours & Shift patterns
• We will pay for your DBS / PVG
• Shopping Discounts Scheme
• Ongoing continued professional development and progression opportunities
• Recommend a Friend Bonus scheme
• Financial Hardship Fund
• Investment in your wellbeing

Community Integrated Care is one of the UK’s largest health and social care charities. We transform lives by delivering high-quality, person-centred support that fosters independence and empowerment.

Our charity was founded in 1988 and we were one of the pioneers of the ‘Care in the Community’ agenda, enabling people to move out of long-stay institutions and live more fulfilling lives.

Since then, we’ve remained leaders in social care, providing bespoke support to thousands across the UK. Today, we support more than 2,600 people and employ 6,600 caring and committed colleagues across England and Scotland.

We have a proud history of breaking boundaries and are always looking for new ways to make a positive difference through bold ideas, innovative projects and impactful partnerships.

Our Support Needs & Challenges

You will be supporting adults with learning disabilities, autism, behaviours that challenge and physical disabilities to thrive in their own home!

Our Shifts

Monday to Friday, Flexibility required to cover the needs of the service

Shift Requirement

Days

Contract

Permanent - 37.5 hours per week

UK Driving License Required?

Preferred

What You'll Be Doing

• Managing and supporting staff (rotas, supervision, performance)
• Ensuring high-quality, person-centred care
• Handling safeguarding concerns and ensuring CQC compliance
• Overseeing day-to-day operations, budgets, and health & safety
• Working with families, professionals, and external agencies
• Managing admin, reports, and audits
• Recruiting and developing staff

What You’ll Bring

We’re searching for someone who leads with both compassion and confidence:

• A kind heart and a flexible, can-do attitude
• Strong leadership experience within health & social care
• A genuine passion for helping people live independent, fulfilling lives

About You

You’ll already have experience in a health or social care setting and:

• Be positive, proactive, and approachable
• Have experience developing and managing intensive support plans
• Be committed to helping people feel part of their local communityFeel comfortable using basic IT systems

Qualifications

• NVQ Level 3 or above - Desirable
• Must have the relevant experience

What We're Looking For

At Community Integrated Care, we know it takes someone special to work in social care. We hire based on values and experience, welcoming people from all walks of life.

We’re proud to be an Equal Opportunities and Disability Confident employer.