Service Integration Lead – Multi-Supplier IT (Hybrid)

Hunter Bond; Slough; Hybrid; GBP 72,000 - 120,000; Full time

Job summary

Hunter Bond is seeking a talented professional to own end-to-end service integration and performance management across a portfolio of IT services delivered by multiple suppliers and providers. The role focuses on ensuring consistent delivery, control and accountability across regions.

This newly created position offers a brilliant opportunity to drive cross-supplier governance and service reviews, with London-based scope and flexible work-from-home options.

Qualifications

• ITIL experience is required.
• Background in SIAM, Service Integration, or related governance.
• Experience leading cross-supplier governance and reviews.

Responsibilities

• Own end-to-end service outcomes across multiple suppliers and providers.
• Drive cross-supplier collaboration, issue resolution and service improvement activities.
• Hold suppliers accountable for performance and improvement commitments.
• Lead service reviews, governance forums and executive reporting.
• Coordinate when issues span multiple teams, suppliers or regions.

Skills

ITIL

Service Integration

Vendor Governance

Communication skills

Cross-supplier governance

Job description

Hunter Bond is seeking a talented professional to own end-to-end service integration and performance management across a portfolio of IT services delivered by multiple suppliers and providers. The role focuses on ensuring consistent delivery, control and accountability across regions.

This newly created position offers a brilliant opportunity to drive cross-supplier governance and service reviews, with London-based scope and flexible work-from-home options.