Service Engineering Specialist

DCS Engineering; Derby; On-site; GBP 35,000; Full time

Job summary

A leading company in the access equipment sector is looking for a Breakdown & Technical Manager to oversee operations and lead a team. This office-based role requires strong technical expertise and leadership skills to guide technicians and improve service outcomes.

Benefits

Company pension scheme

Cycle to work scheme

Car salary sacrifice scheme

Additional company benefits

Qualifications

• Strong technical background in mobile elevated work platforms.
• Proven ability to coach and support technicians.

Responsibilities

• Managing daily operations of the Breakdown and Technical Team.
• Coaching team members to improve technical knowledge.
• Producing and analysing breakdown reports.

Skills

Problem Solving

Communication

Leadership

Technical Knowledge

Tools

Microsoft Office

Job description

1 day ago Be among the first 25 applicants

This range is provided by DCS Engineering. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

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Finding you the Engineering Professionals that others can't.

Breakdown & Technical Manager - Normanton - £35k Salary - Office Based Role

Do you have hands-on experience with cherry pickers, MEWPs, or access equipment but are ready to step away from the tools?

Are you confident coaching a team, solving technical problems, and managing equipment breakdowns from an office-based environment?

Do you want to work in a leadership role where your technical background directly supports and guides others?

Are you eligible to live and work in the UK without the need for visa sponsorship?

If you’re nodding along, this could be the perfect next step in your career.

What You Need Before Applying

• Strong technical background in mobile elevated work platforms (MEWPs), cherry pickers, or access equipment
• Desire to step away from tools and take on an office-based management position
• Proven ability to coach and support technicians, using your experience to improve outcomes
• Excellent problem-solving skills, able to guide others through technical queries
• Strong communication skills, both verbal and written
• Competency with Microsoft Office (Outlook, Word, Excel)
• Organised, resilient under pressure, and comfortable managing multiple tasks
• Eligible to work in the UK without sponsorship

What You Get in Return

• Company pension scheme
• Cycle to work scheme
• Car salary sacrifice scheme
• Additional company benefits
• The opportunity to lead a team of 10 internal staff in a role that values your expertise and leadership

About the Company

Our client is a well-established business supporting the access equipment sector, with a reputation for reliability, service, and technical expertise. As their business evolves, they are seeking a knowledgeable professional with experience on the tools who now wants to step into an office-based role where they can lead, coach, and optimise a dedicated breakdown and technical support function.

About the Role

As Breakdown & Technical Manager, you’ll play a key role in ensuring the smooth, efficient, and cost-effective operation of the breakdown and technical department. Your day-to-day will involve:

Key Responsibilities:

• Managing the daily operations of the Breakdown and Technical Team
• Coaching and mentoring team members to improve technical knowledge and breakdown handling
• Liaising with depots, service engineers, customers, and 3rd party garages
• Leading cost reduction initiatives and ensuring R&M contracts are properly utilised
• Handling complaint escalations and overseeing quality assessments and 1:1s
• Producing and analysing breakdown reports to identify trends and areas for improvement

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

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