Service Engineer

Copello Global Ltd; Portsmouth; On-site; GBP 38,000 - 52,000; Full time

Job summary

Copello Global Ltd. seeks a hands-on Service Engineer with strong marine electronics experience to deliver on-site, onboard and facility-based services across UK sites and ships.

You will install, commission and repair complex systems, perform fault finding, and provide customer support with thorough documentation. Travel across the UK and overseas will be routine, with offshore training and security clearance requirements.

Qualifications

• Hands-on service engineering in marine electronics or related field.
• HNC/HND in Electrical & Electronic Engineering or equivalent.
• Experience with radar, navigation aids and maritime systems.
• Experience configuring PC-based systems and networks.
• Full driving licence and passport; willingness to travel UK/overseas.
• Ability to obtain and maintain UK Security Clearance.

Responsibilities

• Install, commission, maintain and repair maritime navigation and surveillance systems.
• Fault finding and diagnostics on marine electronic systems, individually and in a team.
• Provide technical support to customers and service partners via phone and email.
• Manage repair and return of customer equipment to meet deadlines.
• Maintain service documentation: site reports, defect reports, job cards, service records.
• Participate in on-call rota and offshore requirements when needed.
• Provide equipment familiarisation and training to customers and end users.
• Support overseas deployments and international service activity on short notice.
• Attend OEM training and maintain technical certifications.

Skills

Marine electronics

Fault finding

Customer-facing

Travel flexibility

Education

HNC/HND in Electrical & Electronic Engineering

Tools

PC-based systems

Network configuration

Job description

Please note, security clearance is required for this position.

Copello are working with an established engineering business operating within the defence and maritime sector, who are looking for an experienced Service Engineer to join their growing team.

The Role:

• You’ll be responsible for delivering engineering services across customer sites, onboard vessels and within the company’s facilities.
• Key responsibilities will include:
• Installing, commissioning, maintaining and repairing complex maritime navigation and surveillance systems.
• Carrying out fault finding and diagnostics on marine electronic systems both independently and as part of a wider engineering team.
• Providing technical support to customers and service partners via telephone and email.
• Managing the repair and return of customer equipment, ensuring work is completed within agreed timescales.
• Maintaining accurate service documentation, including site reports, defect reports, job cards and service records.
• Participating in an on‑call engineer rota and supporting out‑of‑hours requirements when required.
• Providing equipment familiarisation and training to customers and end users.
• Supporting overseas deployments and international service activities at short notice.
• Attending relevant OEM training courses and maintaining technical certifications.

About you:

• We’re looking for a hands‑on Service Engineer with a strong technical background in marine electronics, maritime systems or a closely related engineering environment.
• Ideally, you’ll have:
• HNC/HND or equivalent qualification in Electrical & Electronic Engineering or a related discipline.
• Strong knowledge and practical experience of marine electronic systems.
• Experience with radar, electronic chart systems, navigation aids, steering control systems or similar maritime technologies.
• Experience building, configuring and fault‑finding PC‑based systems and networks.
• Previous experience working within a marine, naval, offshore or similar engineering environment.
• Excellent fault‑finding and diagnostic skills.
• Strong communication and customer‑facing skills.
• A full driving licence and valid passport.
• The ability to travel throughout the UK and overseas, sometimes at short notice.
• The ability to obtain and maintain UK Security Clearance.
• Willingness to undertake and maintain relevant offshore medical and survival training.