Service Desk Analyst

Spectrum IT Recruitment; Royal Tunbridge Wells; On-site; GBP 25,000 - 35,000; Full time

Job summary

A well-known growing legal organisation in Tunbridge Wells is seeking a Service Desk Analyst to provide high-quality IT support. This role involves being the first point of contact for IT issues, with opportunities for hybrid work after probation. Candidates should have at least 1 year of IT support experience and familiarity with tools like Microsoft Office 365 and Active Directory.

Qualifications

• 1+ years' experience within IT support, ideally within professional services.

Responsibilities

• First point of contact for IT support, providing assistance remotely and in-person.
• Operate on a shift basis providing high quality IT support across the firm.

Skills

Microsoft Office 365

Active Directory

Intune

Mimecast

VPNs

Job description

Service Desk Analyst

Service Desk Analyst required by a well-known growing legal organisation based in the heart of Tunbridge Wells. The Service Desk Analyst will join a small team providing high quality IT support across the entire firm.

The role will be fully on-site with potential opportunity for hybrid following probation.

As a Service Desk Analyst, you will be the first point of contact for IT support, providing assistance remotely and in-person.

The Service Desk team operate on a shift basis through Monday to Friday rotating between the following:

• 8am-4:15pm
• 9am-5:15pm
• 10am-6:15pm

Essential experience:

• 1+ years' experience within IT support, ideally within professional services
• Microsoft Office 365
• Active Directory
• Intune
• Mimecast
• VPNs

This is a great opportunity to join a well-established organisation with multiple offices. If you are looking for a role of this nature, please contact (url removed) or call (phone number removed).

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.