Service Designer

Anson McCade

United Kingdom

Hybrid

GBP 57,600 - 70,400

Full time

14 days+

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Benefits offered by this job

Flexible benefits

Wellbeing support

Long-term career growth opportunities

Job summary

A leading digital services partner in the UK is seeking a Senior Service Design Consultant to shape and deliver innovative public sector services. The role requires strong experience in user-centred design, Agile delivery, and the ability to influence senior stakeholders. This position offers opportunities for meaningful projects and career growth.

Qualifications

Extensive service design experience with proven delivery of end-to-end services.
Strong background in Public Sector and GDS standards.
Ability to influence at senior levels and manage dependencies.

Responsibilities

Shape and deliver innovative public sector services.
Guide complex programmes aligning business outcomes with user needs.
Influence senior stakeholders and embed design thinking.

Skills

Service Design

Public Sector Standards

Agile Delivery

Stakeholder Engagement

UX Design

Job description

3 days ago Be among the first 25 applicants

Direct message the job poster from Anson McCade

Location: UK-Wide (Hybrid Client / Office / Home)

Job-Type: Permanent

Salary: Up to £64,000 + Benefits

We’re working with a leading digital services partner committed to transforming organisations through data, design, and technology. As part of their continued growth, they’re looking for a Senior Service Design Consultant to help shape and deliver innovative public-sector services across the UK.

This is a brilliant opportunity for a Senior Service Design Consultant with strong experience in user-centred design, Agile delivery, and Public Sector/GDS standards. You’ll play a pivotal role in guiding complex programmes—bringing clarity to service ecosystems, aligning business outcomes with user needs, and ensuring projects deliver meaningful impact for both clients and society.

Think strategic planning meets service blueprints meets Agile delivery—with opportunities to influence senior stakeholders, manage cross-functional teams, and embed design thinking into some of the UK’s most important services. You’ll be seen as a trusted expert, working across boundaries to simplify complexity and drive service excellence.

Key Skills & Expertise:

Extensive service design experience, with proven delivery of end-to-end or improved services
Strong background in Public Sector and Government Digital Service (GDS) standards
Skilled in Agile delivery, service mapping, blueprints, and stakeholder engagement
Ability to influence at senior levels, build long-term partnerships, and manage dependencies across teams
Additional expertise from related areas (UX design, business analysis, product management, digital strategy, business architecture) welcomed
A people-first culture with a strong focus on inclusion, diversity, and equity
Long-term career growth with opportunities to develop as a leader
Flexible benefits including pension, wellbeing support, and additional options tailored to you
The chance to deliver impactful work that shapes services for citizens and communities across the UK

If you’re a Senior Service Design Consultant looking for meaningful projects, genuine career growth, and the opportunity to influence services that matter, apply below or contact Declan Bryson at Anson McCade on 07529 161950.

Seniority level