Service Delivery Manager

TN United Kingdom; Scotland; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading company in the FM sector is seeking a Service Delivery Manager to oversee operations in Lossiemouth, Scotland. The role involves managing teams, ensuring compliance with quality standards, and maintaining budget control. Ideal candidates will have significant management experience and strong organizational skills.

Benefits

Company Pension

Life assurance

Qualifications

• Minimum 5 years management experience within the FM Sector.
• Experience of leading teams in a busy environment.
• Excellent oral and written communication skills.

Responsibilities

• Manage and support Service Coordinators and engineer teams.
• Control day-to-day budget and manage direct labour.
• Maintain reports on client and RIFM dashboard.

Skills

Management

Communication

Organizational Skills

Initiative

Education

First Aid at Work – 3 Day Course

Job description

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Richard Irvin an RSK Group company are recruiting for a Service Delivery Manager to join the team based in Lossiemouth, Scotland. This is a full-time, permanent position.

In your role as Service Delivery Manager you will manage and support the Service Co-ordinators and allocated engineer teams to deliver planned maintenance and reactive works on budget and to the Company’s quality requirements. This will ensure the highest standards in health & safety, operational processes, legislative and client specification compliance are achieved.

Main Responsibilities:

• Responsible for the management of direct labour and external contractors
• Day to Day Budget control and responsibility
• Support the Service Coordinator(s) through the development of process and forward planning.
• Own and maintain reports on the client and RIFM dashboard, communicating with stakeholders on progress at agreed intervals.
• Manage reports and provide jeopardy management for the team

The above does not represent an exhaustive list of responsibilities and tasks but indicates the main responsibilities required. The Company reserves the right to require employees to perform other duties from time to time.

Experience & Qualifications:

• First Aid at Work – 3 Day Course
• Minimum 5 years management experience within the FM Sector
• Experience of leading teams
• Experience of working in a busy environment
• Very organized and uses initiative
• Excellent oral and written communication skills
• Ability to deal with changes positively and effectively
• Thorough knowledge of the industry

Salary and Benefits:

• Salary depending on experience
• Company Pension
• Life assurance

Full Job Description attached

#Consultancy #Recruitment #RSKfamily

RSK will not accept unsolicited CVs from agencies other than RSK PSL or Secondary agencies.