Service Delivery Manager

TN United Kingdom; City of Edinburgh; On-site; GBP 25,000 - 40,000; Part time

Job summary

An established industry player is seeking a motivated Service Delivery Manager to lead the Vaccination and Immunisation Division. This role involves working closely with clinical and scientific teams to ensure the safe delivery of vaccination programs across Scotland. The ideal candidate will possess exceptional communication and presentation skills, enabling them to navigate a challenging environment while influencing key stakeholders. With a hybrid working model, you will have the flexibility to work from home and in the office. Join a dynamic team dedicated to public health and make a significant impact in your community.

Benefits

Pension Scheme

Work Life Balance Policies

Occupational Health Services

Discounted Leisure Benefits

Financial Benefits

Shopping Benefits

Qualifications

• Strong communication and presentation skills to lead and influence.
• Experience in service delivery and project management preferred.

Responsibilities

• Drive the work of the Vaccination and Immunisation Division.
• Collaborate with clinical and analytical staff for effective delivery.

Skills

Communication Skills

Presentation Skills

Negotiation Skills

Mediation Skills

Education

Degree or equivalent

Job description

We are seeking to appoint a highly motivated and dynamic Service Delivery Manager to drive the work of the Vaccination and Immunisation Division.

The post-holder will work closely with clinical, scientific, and analytical staff as part of the Vaccination and Immunisation Division to contribute to the safe and effective delivery of Scotland’s vaccination programmes.

You will also work with a range of policy makers, public health/health protection service providers and other stakeholders across Scotland and beyond.

The Candidate:

You will have strong communications and presentation skills, with the ability to use these to lead, influence, negotiate and mediate in an often challenging and politicised environment.

You should be educated to degree level or equivalent, with work experience in a related, and preferable service delivery, environment. Service and/or direct project management experience and experience of working within health services would be an advantage. As is an ability to demonstrate PHS values.

Location and Working Pattern:

The post is based in either Gyle Square, Edinburgh or Central Quay, Glasgow. We are currently hybrid working; therefore, you will be expected to spend time in both PHS offices as well as the option to work at home.

Please note that PHS will be relocating from Central Quay, Glasgow to Bothwell Street, Glasgow in 2025.

Monday to Friday - 18.5 hours per week

PHS is a flexible employer, and we are happy to discuss requests for alternative working patterns.

During times of public health emergency, or other urgent business need, you may be required on a temporary basis to work your normal contracted working hours over 7 days including weekends, in order to meet the needs of the service.

It is a condition of this employment that you must live and remain a resident within the UK for the post in which you will be employed with PHS.

Our benefits package includes pension scheme, comprehensive range of work life balance policies, occupational health services, learning resource centres and discounted leisure, financial and shopping benefits.

Further Information:

Closing date for completed applications is 15th April 2025.

Please note that the majority of correspondence is sent by e-mail only, so please check your e-mail regularly (including junk folders).

Public Health Scotland is an equal opportunities employer and as such guarantees to interview all disabled applicants who meet the minimum criteria for our vacancies.