Service Coordinator

Envirogen Group UK Limited; Alfreton CP; On-site; GBP 25,000 - 35,000; Full time

Job summary

Envirogen Group UK Limited seeks a Service Coordinator to enhance service operations within a dynamic team focused on water and wastewater treatment solutions. The role demands excellent organizational and customer service skills, managing schedules, and serving as a client contact, contributing to the company’s mission of sustainability and innovation.

Benefits

25 Days Annual Leave plus public holidays

Flexible holiday scheme to buy extra leave

Qualifications

• Exceptional organizational and multitasking skills.
• Strong commitment to customer service.
• Proficiency in scheduling and customer management software.

Responsibilities

• Coordinate service appointments and manage technician schedules.
• Serve as a key point of contact for clients regarding service updates.
• Ensure all service requests are addressed promptly.

Skills

Organizational Skills

Customer Service

Multitasking

Communication

Interpersonal Skills

Tools

Scheduling Software

Customer Management Software

Job description

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Envirogen Group UK Limited is excited to announce an opening for a Service Coordinator to join our dynamic team. As a leader in water and wastewater treatment solutions, Envirogen is focused on delivering superior services to our customers while promoting environmental sustainability.

In the role of Service Coordinator, you will be instrumental in ensuring the seamless organization and execution of service operations. This includes coordinating service appointments, managing technician schedules, and ensuring that all service requests are addressed promptly and efficiently. You will also serve as a key point of contact for clients, providing updates on service status and addressing any inquiries or concerns they may have.

The ideal candidate will have exceptional organizational skills, the ability to manage multiple tasks simultaneously, and a strong commitment to customer service. Proficiency in using software for scheduling and customer management is preferred, and experience in the engineering or service industry is a plus. Great communication skills and the ability to work collaboratively within a team environment will also contribute to your success in this role.

If you are ready to take on a challenging and rewarding role at a company that values innovation and sustainability, we want to hear from you. Join the Envirogen team as a Service Coordinator and help us make a difference!

Requirements

• Exceptional organizational and multitasking skills.
• Strong commitment to customer service.
• Proficiency in scheduling and customer management software.
• Previous experience in the engineering or service industry is a plus.
• Excellent communication and interpersonal skills.
• 25 Days Annual Leave plus public holidays and flexible holiday scheme to buy extra