Professional Services - Deployment Services Consultant

Apogee; United Kingdom; Remote; GBP 30,000 - 45,000; Full time

Job summary

Apogee is seeking a Deployment Services Consultant to manage the onsite deployment of print and IT devices. The role includes creating project documentation and ensuring technical scope consistency, while providing top-notch customer service on client sites across the UK. Candidates should possess technical knowledge in managed print solutions and effective documentation skills.

Benefits

Flexible working options

33 days holiday including bank holidays

Holiday purchase scheme

Enhanced family friendly benefits

2 paid days off for voluntary work

Pension scheme

Life assurance 4 x salary

Sponsorship for professional development

Employee Assistance Programme

Free flu vaccinations

Qualifications

• Broad experience in managed print services and hardware required.
• Effective documentation creation and modification skills needed.
• Understanding of basic network terminology (routing, IP addressing).

Responsibilities

• Support project team to meet deployment targets.
• Implement projects under manager guidance.
• Conduct testing for smooth deployment.

Skills

Confidence in problem-solving

Knowledge of managed print solution software

PC and MAC experience

Basic Microsoft Office knowledge

Education

Full UK driving license

Tools

Managed print solution software (PaperCut, Equitrac, etc.)

Print hardware (HP, Ricoh, etc.)

Job description

Professional Services - Deployment Services Consultant

With 30 years of industry expertise, Apogee supports organisations of all sizes and sectors by streamlining their IT needs through a single point of contact.

As an independent subsidiary of HP Inc, we have the advantage of being part of one of the world’s leading technology companies, with instant access to the latest innovation all supported by our market leading service operations.

Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting diversity and inclusion.

Our culture allows you to innovate and develop your career with the support of an expanding corporate and progressive organisation. We are looking for inspiring and pioneering individuals, who want to make a difference in their careers as well as in the world around them. We are proud of all our employees, who are at the heart of what we do. If you become part of our journey, everything is possible, and the opportunities are endless.

At Apogee Corporation, we believe that true innovation flourishes when everyone is free to be their authentic selves. As an Equal Opportunity Employer, we are committed to creating an inclusive environment where every unique perspective is valued and celebrated. We draw on the richness of our differences—across age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, and beliefs—because we know that our collective strength lies in our diversity. Here, your individuality drives our shared success, and we actively encourage you to bring your whole self to Apogee.

Location Field Based - UK About us

With 30 years of industry expertise, Apogee supports organisations of all sizes and sectors by streamlining their IT needs through a single point of contact.

As an independent subsidiary of HP Inc, we have the advantage of being part of one of the world’s leading technology companies, with instant access to the latest innovation all supported by our market leading service operations.

Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting diversity and inclusion.

Our culture allows you to innovate and develop your career with the support of an expanding corporate and progressive organisation. We are looking for inspiring and pioneering individuals, who want to make a difference in their careers as well as in the world around them. We are proud of all our employees, who are at the heart of what we do. If you become part of our journey, everything is possible, and the opportunities are endless.

At Apogee Corporation, we believe that true innovation flourishes when everyone is free to be their authentic selves. As an Equal Opportunity Employer, we are committed to creating an inclusive environment where every unique perspective is valued and celebrated. We draw on the richness of our differences—across age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, and beliefs—because we know that our collective strength lies in our diversity. Here, your individuality drives our shared success, and we actively encourage you to bring your whole self to Apogee.

Job Summary

This role is field based, working across client sites.

Following bespoke solution designs, the Deployment Services Consultant is responsible for the onsite deployment of a range of print and IT devices that includes items such as print and IT Hardware / Software solutions.

Reporting to the Deployment Services Manager, the Consultant will be required to support the setup and full implementation of the approved solution, assisting with the creation of key project documentation such as Site Implementation Guides (SIG) and ensuring technical scope and consistency is maintained throughout the project.

Ket Duties:

• Support project team to meet deployment targets
• Implement projects under manager guidance
• Communicate with customers on technical aspects
• Review and manage project documentation
• Conduct testing for smooth deployment
• Identify and progress sales opportunities
• Deploy Print Management software solutions
• Handle ad-hoc tasks for existing installations
• Address snagging issues
• Create/modify documentation for installs
• Attend customer sites as needed
• Collaborate with other departments effectively
• Assist customers remotely with software issues
• Willingness to travel, including overnight stays

Experience and Skills Required

• Confidence to tackle problems and help people solve technical issues.
• Knowledge of managed print solution software (PaperCut, Equitrac, Safecom, Uniflow etc.)
• Knowledge of print hardware (HP, Ricoh, Xerox, Kyocera, Konica Minolta etc.)
• Managing installs and situations effectively, ensuring a swift resolution to any outstanding issues.
• Effective documentation creation and modification.
• Understanding of basic network terminology, e.g., network routing, IP addressing, basic DNS.
• Broad experience of managed print services and hardware.
• PC and MAC experience.
• Basic Microsoft Office knowledge.
• Full UK driving license

Benefits

• Flexible working options
• 33 days holiday including bank holidays
• Holiday purchase scheme
• Enhanced family friendly benefits (maternity, adoption, paternity and IVF)
• 2 paid days off per year for voluntary work to support our local communities
• Pension scheme
• Life assurance 4 x salary
• Sponsorship for professional development and memberships
• Employee Assistance Programme, including access to a virtual GP and financial wellbeing support
• Mental health first aider support programme
• Cycle2work scheme
• Discounted Gym Membership
• Eye care voucher scheme
• Free flu vaccinations
• Employee social events and recognition activities throughout the year
• HP Employee discount programmes
• Mobile phone discounts

We are a Disability Confident Committed Employer

Please take the time to look at our excellent Glassdoor and Trustpilot reviews We have been awarded “Customer Experience Foundation Membership” showing our commitment to excellent customer service.

Apogee Corporation is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. We welcome all applicants and are open to considering flexible working options

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