Service Controller & Software Lead

Storm Recruitment (Swindon); Swindon; On-site; GBP 36,000 - 44,000; Full time

Job summary

Storm Recruitment (Swindon) in Swindon, Wiltshire is seeking a Service Controller, Software Lead with strong CAD, Adobe, SAGE, or Sales Force skills to support day-to-day operations. You will coordinate maintenance scheduling, manage quotes, sales orders, BOMs, stock, and IT systems using Sage, CAD, and other software, working with management to streamline processes and drive improvements.

A permanent role with real career progression in a friendly, collaborative environment; salary up to

Qualifications

• Qualification in business administration, management, commerce or industrial engineering.
• Experience with refrigeration or temperature control systems is advantageous.
• Proven experience in operations management and driving efficiency.

Responsibilities

• Coordinate workload planning and scheduling for routine and reactive maintenance tasks.
• Support and develop the engineering team, facilitating training and growth opportunities.
• Prepare customer quotations, manage sales orders, and handle invoicing efficiently.
• Identify customer needs and proactively recommend accessories, services, and R&M contracts.
• Produce Bills of Materials and manage stock and project documentation using Sage.
• Ensure accuracy of business records, including job cards, product movement, and customer documents.
• Use Sage confidently for project management, invoicing, and stock management.
• Assist with website product listings and support mobile and telematics tools.
• Contribute to process improvement initiatives and data validation efforts.
• Support purchasing activities, supplier benchmarking, and researching alternative options.

Skills

CAD

Adobe

SAGE

Sales Force

Education

Relevant qualification in business administration, management, commerce, or industrial engineering

Tools

Sage

Excel

CAD

Adobe

Job description

Service Controller & Software Lead

Swindon, Wiltshire

Up To £40,000

Full Time

Looking for a dynamic role where you can truly make a difference? Our client is looking for a talented Service Controller, Software Lead, or someone with strong CAD, Adobe, SAGE, or Sales Force skills! This versatile position offers a fantastic opportunity to support our client’s day-to-day operations while working closely with their management team. If you’re proactive, organised, and keen to grow your career in a friendly environment, then this could be the perfect fit for you. You will be vital in supporting operational and engineering processes, handling project management tasks, and utilising a range of software tools to streamline business functions. From scheduling maintenance and managing sales to overseeing project data and IT systems, you'll play a key part in ensuring everything runs smoothly. The company offers a friendly, collaborative atmosphere where your ideas and initiative are valued, alongside real opportunities for career progression.

Responsibilities

• Coordinate workload planning and scheduling for routine and reactive maintenance tasks
• Support and develop the engineering team, facilitating training and growth opportunities
• Prepare customer quotations, manage sales orders, and handle invoicing efficiently
• Identify customer needs and proactively recommend accessories, services, and R&M contracts
• Produce Bills of Materials and manage stock and project documentation using Sage
• Ensure accuracy of business records, including job cards, product movement, and customer documents
• Use Sage confidently for project management, invoicing, and stock management
• Assist with website product listings and support mobile and telematics tools
• Contribute to process improvement initiatives and data validation efforts
• Support purchasing activities, supplier benchmarking, and researching alternative options

Ideal Candidate Profile

• Relevant qualification in business administration, management, commerce, or industrial engineering
• Understanding of refrigeration or temperature control systems, electrical components an advantage
• Experience in operations management and organisational effectiveness
• Proficiency in Sage, Excel, CAD, and Adobe tools
• Strong communication skills, both written and verbal
• Ability to produce accurate documentation and juggle multiple priorities
• Self-motivated, curious, and eager to drive system improvements
• Resilient under pressure, with a keen eye for detail and collaboration

What’s in it for you?

• Permanent role with real scope for career development
• Chance to contribute to a growing, forward-thinking business
• A supportive team environment filled with technical talent
• Competitive salary, depending on your experience