Service Co-ordinator

University Hospitals Of Leicester Nhs Trust; Leicester; On-site; GBP 22,000 - 26,000; Full time

Job summary

University Hospitals of Leicester NHS Trust is seeking an administrator to manage a number of clinics and admissions within the Urology Department. You will liaise with patients, carers and staff at all levels to ensure the smooth running of appointments from initial referral to attendance.

You will ensure that information on the NerveCentre system is correct and validated regularly, and you will work closely with nursing, secretarial, administrative and medical staff.

Responsibilities

• To manage a number of clinics / admissions for the Urology Department liaising with patients, carers and staff at all levels.
• Be responsible for the efficient administration of appointments from initial referral to patient attendance and finally discharge from department.
• Ensure that the information on Nerve centre is correct and complete and to validate that information on a regular basis.
• Work closely and as part of a team with nursing, secretarial, administrative and medical staff associated with each clinic.
• Be responsible for ensuring patients are put on to the relevant consultant's / Nurse led waiting list and appropriate letters are sent out in keeping with Trust Policy

Job description

To manage a number of clinics / admissions for the Urology Department liaising with patients, carers and staff at all levels. Be responsible for the efficient administration of appointments from initial referral to patient attendance and finally discharge from department Ensure that the information on Nervecentre is correct and complete and to validate that information on a regular basis. Work closely and as part of a team with nursing, secretarial, administrative and medical staff associated with each clinic. Sort and distribute post to relevant staff.

Key Responsibilities

• To manage a number of clinics / admissions for the Urology Department liaising with patients, carers and staff at all levels.
• Be responsible for the efficient administration of appointments from initial referral to patient attendance and finally discharge from department.
• Ensure that the information on Nerve centre is correct and complete and to validate that information on a regular basis.
• Work closely and as part of a team with nursing, secretarial, administrative and medical staff associated with each clinic.
• Be responsible for ensuring patients are put on to the relevant consultant's / Nurse led waiting list and appropriate letters are sent out in keeping with Trust Policy

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030). We have four primary goals:

Strategy Goals

• high-quality care for all,
• being a great place to work,
• partnerships for impact, and
• research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities. Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

Our Values

• we are compassionate,
• we are proud,
• we are inclusive, and
• we are one team

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust: https://www.uhleicester.nhs.uk

To arrange new appointments on the NC system in line with individual Consultant guidelines and agreed timescale.