Service Clinical Manager - Physiotherapy and Occupational Therapy

Birmingham Community Healthcare NHS Foundation Trust; Birmingham; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established healthcare provider is seeking a highly motivated Occupational Therapist to join their dynamic Inclusion Services Group. This full-time position offers the chance to lead clinical management across both Occupational Therapy and Physiotherapy Services, ensuring high-quality care for children and families in the community. The role emphasizes collaborative working and innovative service delivery, making a significant impact on patient experiences. If you're passionate about improving community health and want to be part of a dedicated team, this opportunity is perfect for you.

Qualifications

• Experience in managing a varied paediatric occupational therapy caseload.
• Strong knowledge of clinical management and service improvement.

Responsibilities

• Manage clinical operational effectiveness and oversee service delivery.
• Support recruitment and retention efforts for clinical staff.

Skills

Staff line management

Service delivery coordination

Problem-solving complex cases

Paediatric occupational therapy

Education

Degree in Occupational Therapy

Job description

An exciting opportunity has become available for a highly motivated, innovative, and experienced Occupational Therapist to join the team of clinical and operational leads within the Inclusion Services Group.

In recognition of the growth of both the Occupational Therapy and Physiotherapy Services, a second Service Clinical Manager post has been approved to jointly lead and clinically manage across the two services.

We are looking for an individual who wants to be part of a group focused on delivering safe, high-quality care in the community for children, young people, and families. The role sits within the Inclusion Services Group. Collaborative working across services is actively encouraged to share best practices and optimize resource use.

The successful applicant will have experience in staff line management, service delivery coordination, and leading change relevant to this area of work. A strong working knowledge of a varied paediatric occupational therapy caseload is essential to understand the direction of travel for children’s Occupational Therapy, support clinicians, and assist in problem-solving complex cases.

This post will jointly provide clinical management for the Physiotherapy and Occupational Therapy Services, alongside a second SCM with a physiotherapy background. The post being advertised is full-time, with flexible working considered.

The post holder will be responsible for the clinical operational management and improvement of services listed in Appendix 1. They will oversee the clinical effectiveness of the services, including responses to complaints, patient experience, and staff survey feedback, using this information alongside incident reports, safety, safeguarding, and clinical harms data to ensure high-quality care.

Working in liaison with the Service Manager, the post holder will manage rota staffing, activity delivery, caseload, and waiting time performance. They will support business case development and service transformation initiatives, as well as lead recruitment and retention efforts for the clinical workforce.

The post holder will act as a point of escalation within the service to ensure smooth patient care delivery and address operational issues impacting service delivery.

Be Part of Our Team...

BCHC employs over 5,000 staff across Birmingham and the West Midlands, offering a wide range of community nursing and healthcare roles. We deliver over 100 clinical services in various settings, including homes, health centres, clinics, and inpatient facilities. Our services cater to children, young people, families, and adults, including community hospitals, learning disability services, the West Midlands Rehab Centre, and a leading Dental Hospital and School of Dentistry. Our commitment is to provide integrated, personalized care rooted in local communities, with an ambition to deliver outstanding, coordinated NHS care in the West Midlands.

If you wish to join our team and work with a Foundation Trust committed to excellent care and healthy communities, we would love to hear from you.

For further details or informal visits, please contact:

• Name: Sarah Acton
• Job title: Group Clinical Manager
• Email: [e-mail]
• Telephone: [phone]