Service Charge Assistant

HQN Ltd; Maidenhead; Hybrid; GBP 32,000 - 43,000; Full time

Job summary

HQN Ltd in Maidenhead invites applications for a Service Charge Assistant to support the Finance team with accurate, timely and compliant service charge accounting.

You will help prepare annual estimates and year-end statements, process and reconcile service charge transactions, and maintain property, scheme, apportionment and resident data, using Excel, Xledger and housing systems to ensure strong controls and high-quality service.

Responsibilities

• Prepare annual estimates and year-end statements for service charges.
• Process and reconcile service charge transactions.
• Maintain property, scheme, apportionment and resident data.
• Review invoices, contracts and cost allocations; prepare audit trails.

Job description

We are looking for a Service Charge Assistant to join our Finance team and support the accurate, timely and compliant delivery of service charge accounting. Working closely with the Service Charge Accountant and colleagues across the organisation, you will help prepare annual estimates and year-end actual statements, process and reconcile service charge transactions, and maintain accurate property, scheme, apportionment and resident data.

You will review invoices, contracts, cost allocations and managing agent information, prepare clear working papers and audit trails, and provide timely responses to routine service charge enquiries. You will also contribute to month-end and year-end processes, reporting, audit activity and service improvements, using Excel, Xledger, housing systems and reporting tools to support strong financial controls and high-quality customer service.