Service Charge Analyst

Robertson Bell; Greater London; On-site; GBP 43,000; Full time

Job summary

A well-respected small housing association in East London is seeking a Service Charge Analyst to join their finance team. This role is key to ensuring accurate financial management of services through detailed analysis and collaboration with internal teams. Ideal candidates will have a background in service charge finance, strong Excel skills, and an analytical mindset, making it a great opportunity for someone looking to enhance their career in a supportive and mission-driven environment.

Qualifications

• Experience working in a service charge finance role, preferably in social housing.
• Strong Excel skills for handling large datasets.
• A couple of years of service charge experience.

Responsibilities

• Analysing service charge income and costs at a transactional level.
• Preparing annual service charge estimates and actuals.
• Supporting improvement projects for service charge reporting.

Skills

Excel skills

Analytical mindset

Proactive attitude

Education

AAT/ACCA/CIMA part-qualified or qualified by experience

Job description

£43,000 | East London | Hybrid (2 days in office)
Well-Respected Small Housing Association

We’re partnering with a highly regarded small housing association based in East London, looking to bring on board a Service Charge Analyst to support their growing finance team. This is a fantastic opportunity to make a real impact in a hands-on, detail-focused role that underpins the accurate financial management of their services.

What You’ll Be Doing

• Analysing service charge income and costs at a detailed, transactional level
• Ensuring all charges are coded correctly and identifying necessary adjustments
• Posting journals and accruals where needed, and carrying out thorough reconciliations between housing and finance systems
• Preparing annual service charge estimates, actuals, and sinking fund statements
• Carrying out variance analysis and responding to internal queries with a focus on continuous improvement
• Supporting improvement projects to enhance the quality of service charge reporting and compliance
• Collaborating closely with internal teams, especially the service charge accountants and leasehold officers

What We’re Looking For

• Experience working in a service charge finance role, ideally in a social housing or local government context
• Strong Excel skills and confidence working with large data sets
• Analytical mindset and a proactive, inquisitive personality
• Ideally part-qualified (AAT/ACCA/CIMA) but can also look at qualified by experience

This is a great next step for someone with a couple of years of service charge experience who’s looking for a more analytical, involved role in a supportive and mission-driven organisation.