Service Centre Supervisor: Lead Ops & Service Team

culliganalabama; West of England; Híbrido; GBP 29.000 - 38.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

25 days holiday + Bank Holidays

Company Pension scheme

Company Sick Pay (after qualifying)**

Enhanced Paternity & MaternityBenefits

Shopping discounts + 24 hours access到E

Descripción de la vacante

Culligan is seeking a Service Centre Supervisor to oversee the Bristol Service Centre operations, ensuring smooth day-to-day activity and meeting customer expectations.

You will lead Water Delivery Drivers and Technicians, monitor health and safety, manage stock, coordinate deliveries, and drive performance reviews while supporting staff development, with a Monday–Friday pattern and generous benefits.

Formación

• Strong leadership and communication skills.
• Ability to work in a fast-paced environment and make effective decisions.
• Experience in managing teams, preferably in operations or service-oriented roles.
• Organisational skills to maintain smooth daily operations.
• Proficient in daily reporting and data analysis.

Responsabilidades

• Supervise daily operations ensuring efficiency and compliance with SLAs
• Lead and motivate the service team including Water Delivery Drivers and Technicians
• Assist in training and development of staff to meet operational standards
• Coordinate deliveries, installations, and maintenance services for optimal customer satisfaction
• Manage stock levels and assist with inventory control
• Work closely with management to achieve departmental goals and objectives
• Support team members with issues and concerns in daily operations
• Ensure health and safety compliance within the service centre
• Contribute to performance reviews and recruitment processes

Conocimientos

Leadership

Communication

Team management

Health & safety compliance

Data reporting

Descripción del empleo

Culligan is seeking a Service Centre Supervisor to oversee the Bristol Service Centre operations, ensuring smooth day-to-day activity and meeting customer expectations.

You will lead Water Delivery Drivers and Technicians, monitor health and safety, manage stock, coordinate deliveries, and drive performance reviews while supporting staff development, with a Monday–Friday pattern and generous benefits.