Service centre operative

MSA Safety Inc.; Yate; Remote; GBP 18,000 - 24,000; Full time

Job summary

MSA Safety Inc. is seeking a Service Centre Operative to support the laundry service centre, handling garments from reception through washing, drying and packing for delivery or collection.

You will be trained across tasks, use SAP for tagging, documentation and orders, and may undertake deliveries if licensed. The role emphasizes safety, accuracy, and teamwork.

If you value a hands-on role in a purpose-driven company focused on protecting people and assets, apply now.

Qualifications

• Attention to detail and accuracy in all tasks.
• Ability to prioritise and make quick decisions under pressure.
• Experience starting and following paperwork trails in systems.
• Manual handling of laundry bags and related tasks.
• Good communication within peers and teams.
• Proficient with PC applications and data entry.

Responsibilities

• Prepare, check, and sort customer items before washing with accurate tagging and SAP documentation.
• Operate washing and drying machinery safely with correct settings.
• Inspect cleaned garments for quality and note issues in SAP.
• Pack and label completed orders for delivery or collection with proper paperwork.
• Maintain accurate records at each stage of the process.
• Potentially perform deliveries/collections using company vehicles if licensed.
• Follow health and safety procedures for chemicals, equipment and vehicles.
• Keep work areas clean, tidy, and safe.
• Support colleagues and other departments as needed.

Skills

Attention to detail

Decision making

Paperwork trail

Manual handling

Pressure management

Communication

Role model

PC literacy

Education

O-Level or Equivalent

Tools

SAP

Job description

Overview

Are you someone who is passionate, motivated, and driven to make a difference? If so, MSA Safety is the perfect fit for your career.

At MSA, SAFETY is who we are AND it is what we do. We are a purpose-driven company committed to deploying innovation and technology to deliver on our Mission to help protect people and assets all around the world. We continue to be relentless in our pursuit of solving our customers greatest problems so they can go home safe each and every day.

Are you in? Read on for more details about this particular role.

Responsibilities

The Service Centre Operative is a versatile, hands‑on role responsible for supporting all operational processes within the laundry service center. The operative will be trained across multiple tasks, ensuring the smooth and efficient handling, processing and dispatch of customer garments and textiles to the required standards. Where applicable, operatives with a valid driving license may also be required to undertake deliveries and collections to and from customer sites.

• Prepare, check, and sort customer items before washing, ensuring accurate tagging and documentation in SAP to start the process.
• Operate washing and drying machinery safely and effectively, ensuring correct procedures, loads and program settings.
• Check cleaned garments for quality and presentation, identifying and recording any issues or defects in SAP.
• Accurately prepare and pack completed orders for delivery or collection, ensuring correct paperwork and labelling.
• Maintain precise and accurate records at each stage of the process, ensuring clear, consistent documentation.
• Operatives with a valid driving license may be required to carry out deliveries and collections using company vehicles. This involves safely transporting clean and soiled garments, ensuring accurate handovers, and providing professional, courteous service to customers.
• Follow all health and safety procedures, including correct handling of chemicals, equipment, and vehicles.
• Keep work areas clean, tidy, and organized to maintain a safe and efficient working environment.
• Support colleagues and other departments as required, covering various tasks in line with business needs.

Qualifications

Experience required

• Attention to detail /Accuracy
• Decision Making
• Correctly starting the paperwork trail
• Manual Handling of laundry bags
• Ability to work under pressure, and understanding the order of priority
• Strong communication skills within peer group
• Acts as a role model
• Confident using a PC

Experience Preferred

• Experience in similar environment
• Experience with SAP

Education (required)

• O-Level or Equivalent