Service centre operative

MSA, The Safety Company; Yate; Sur place; GBP 21 000 - 32 000; Plein temps

Résumé du poste

MSA Safety is seeking a Service Centre Operative to support our laundry service centre. You will be trained across multiple tasks, ensuring smooth processing and dispatch of customer garments to required standards. Some roles may include deliveries with a valid driving license.

You will maintain accurate records in SAP, follow health and safety procedures, and work with colleagues to meet business needs.

Qualifications

• Attention to detail and accuracy in work.
• Ability to work under pressure with priority ordering.
• Strong communication within peer group.
• Role modelling and PC proficiency.

Responsabilités

• Prepare, check, and sort items with accurate SAP tagging.
• Operate washing and drying machinery safely and effectively.
• Check garments for quality and document defects in SAP.
• Pack completed orders for delivery or collection with correct paperwork.
• Maintain records at each stage with clear documentation.
• Deliveries/collections using company vehicles if licensed.
• Follow health and safety procedures for handling chemicals and equipment.
• Keep work areas clean, tidy, and organized.
• Support colleagues across departments as needed.

Connaissances

Attention to detail

Decision making

Documentation trail

Manual handling

Working under pressure

Communication

Role model

PC literacy

Formation

O-Level or equivalent

Outils

SAP

Description du poste

Overview

Are you someone who is passionate, motivated, and driven to make a difference? If so, MSA Safety is the perfect fit for your career.

At MSA, SAFETY is who we are AND it is what we do. We are a purpose-driven company committed to deploying innovation and technology to deliver on our Mission to help protect people and assets all around the world. We continue to be relentless in our pursuit of solving our customers greatest problems so they can go home safe each and every day.

Are you in? Read on for more details about this particular role.

Responsibilities

The Service Centre Operative is a versatile, hands‑on role responsible for supporting all operational processes within the laundry service center. The operative will be trained across multiple tasks, ensuring the smooth and efficient handling, processing and dispatch of customer garments and textiles to the required standards. Where applicable, operatives with a valid driving license may also be required to undertake deliveries and collections to and from customer sites.

• Prepare, check, and sort customer items before washing, ensuring accurate tagging and documentation in SAP to start the process.
• Operate washing and drying machinery safely and effectively, ensuring correct procedures, loads and program settings.
• Check cleaned garments for quality and presentation, identifying and recording any issues or defects in SAP.
• Accurately prepare and pack completed orders for delivery or collection, ensuring correct paperwork and labelling.
• Maintain precise and accurate records at each stage of the process, ensuring clear, consistent documentation.
• Operatives with a valid driving license may be required to carry out deliveries and collections using company vehicles. This involves safely transporting clean and soiled garments, ensuring accurate handovers, and providing professional, courteous service to customers.
• Follow all health and safety procedures, including correct handling of chemicals, equipment, and vehicles.
• Keep work areas clean, tidy, and organized to maintain a safe and efficient working environment.
• Support colleagues and other departments as required, covering various tasks in line with business needs.

Qualifications

Experience required

• Attention to detail /Accuracy
• Decision Making
• Correctly starting the paperwork trail
• Manual Handling of laundry bags
• Ability to work under pressure, and understanding the order of priority
• Strong communication skills within peer group
• Acts as a role model
• Confident using a PC

Experience Preferred

• Experience in similar environment
• Experience with SAP

Education (required)

• O-Level or Equivalent