Service Centre Associate

MSA, The Safety Company; Rainham; Vor Ort; GBP 19.000 - 23.000; Vollzeit

Zusammenfassung

MSA Safety is seeking a Service Centre Operative to support the laundry service center operations, handling garments from preparation through packing and dispatch. The role requires accurate SAP documentation, attention to quality, and flexibility to assist across tasks.

A valid driving license may be required for deliveries or collections to customer sites. Strong PC skills and attention to detail are essential.

Qualifikationen

• Attention to detail and accuracy in paperwork and records.
• Ability to work under pressure and manage priorities.
• Strong communication within peer group.
• Confident using a PC.

Aufgaben

• Prepare, check, and sort customer items with accurate tagging and documentation in SAP.
• Operate washing and drying machinery safely with correct program settings.
• Check items for quality and document defects in SAP.
• Pack, label, and dispatch orders with proper paperwork.
• Maintain accurate records at all stages of the process.
• Possible deliveries/collections by vehicle for license holders.

Kenntnisse

Attention to detail

Decision making

Communication

PC skills

Driving license

Ausbildung

GCSE/O-Level or equivalent

Tools

SAP

Jobbeschreibung

Overview

Are you someone who is passionate, motivated, and driven to make a difference? If so, MSA Safety is the perfect fit for your career.

At MSA, SAFETY is who we are AND it is what we do. We are a purpose-driven company committed to deploying innovation and technology to deliver on our Mission to help protect people and assets all around the world. We continue to be relentless in our pursuit of solving our customers greatest problems so they can go home safe each and every day.

Are you in? Read on for more details about this particular role.

Responsibilities

The Service Centre Operative is a versatile, hands-on role responsible for supporting all operational processes within the laundry service center. The operative will be trained across multiple tasks, ensuring the smooth and efficient handling, processing and dispatch of customer garments and items to the required standards.Where applicable, operatives with a valid driving license may also be required to undertake deliveries and collections to and from customer sites.

Preparation of Garments

• Prepare, check, and sort customer items before washing, ensuring accurate tagging and documentation in SAP to start the process.

Laundry Processing

• Operate washing and drying machinery safely and effectively, ensuring correct procedures, loads and program settings.

Inspection & Quality Control

• Check cleaned garments for quality and presentation, identifying and recording any issues or defects in SAP.

Packing & Dispatch

• Accurately prepare and pack completed orders for delivery or collection, ensuring correct paperwork and labelling.

Data Accuracy

• Maintain precise and accurate records at each stage of the process, ensuring clear, consistent documentation

Deliveries & Collections (for license holders)

• Operatives with a valid driving license may be required to carry out deliveries and collections using company vehicles. This involves safely transporting clean and contaminated garments, ensuring accurate handovers, and providing professional, courteous service to customers.

Health & Safety Compliance

• Follow all health and safety procedures, including correct handling of chemicals, equipment, and vehicles.

Housekeeping

• Keep work areas clean, tidy, and organized to maintain a safe and efficient working environment.

Flexibility & Teamwork

• Support colleagues and other departments as required, covering various tasks in line with business needs.

Qualifications

Experience (required)

• Attention to detail /Accuracy
• Decision Making
• Correctly starting the paperwork trail
• Manual Handling of laundry bags
• Ability to work under pressure, and understanding the order of priority
• Strong communication skills within peer group
• Acts as a role model
• Confident using a PC
• Driving License

Experience (preferred)

• Experience in similar environment
• Experience with SAP

Education (required)

• O-Level / GCSE or Equivalent