Service Centre Manager

Sunbelt Rentals Limited; Great Manson; On-site; GBP 40,000 - 60,000; Full time

Job summary

Sunbelt Rentals Limited in the UK is seeking a Service Centre Manager to lead a busy branch, drive profitability and deliver the highest standards of customer satisfaction. You will manage costs, meet targets and ensure a safe, efficient operation.

Responsibilities include monthly management reporting with P&L, collaborating with the Sales team to uncover growth opportunities, and maintaining effective communication across the centre.

Qualifications

• Experience in managing people, motivating and developing others to achieve success both individually and as a group.
• Excellent communication and collaboration skills.
• Ability to demonstrate commercial and financial acumen.
• Ability to understand and work with P&L accounts and budgets.
• Computer literate with working knowledge of Microsoft Office.
• Good planning and organisation skills.
• Self-motivated with drive to succeed and high quality standards.
• Good understanding and experience of managing Health and Safety practices at work.
• Full clean driving licence.

Responsibilities

• Ensure the Service Centre performs against targets/budgets and manages all costs.
• Motivate employees to maximise team performance and atmosphere.
• Create monthly management reports, handling P&L aspects.
• Liaise with Sales to develop new sales opportunities and grow the business.
• Ensure work processes comply with Health and Safety guidelines.
• Maintain effective and clear communication to all Service Centre staff.

Skills

People management

Communication

Commercial acumen

P&L understanding

Microsoft Office

Planning & organisation

Self-motivation

Health and Safety

Driving licence

Tools

Microsoft Office

Job description

Are you an experienced Operations, Depot or Branch Manager ready for your next career move to a Company that really values your contribution and can offer you award-winning training opportunities?

People truly are at the heart of our business and we believe in empowering our colleagues to develop their skills, make decisions and take on new responsibilities.

As Service Centre Manager you will have operational responsibility for all areas and aspects of a busy Service Centre in driving the business forward to ensure targets and the highest possible standards of customer satisfaction are achieved.

You will be responsible for:

• Ensuring that the Service Centre is performing against all agreed targets/budgets and managing all costs
• Consistently motivating employees, as this has a direct impact on atmosphere and general feel good factor; to an affect that you get the best from the team
• Creating management reports on a monthly basis, dealing with all aspects of P&L
• Liaising with the Sales team in order to develop new sales opportunities and grow the business
• Ensuring that all aspects of work and process are carried out in-line with Health and Safety guidelines
• Ensuring there is effective and clear communication to all employees within the Service Centre

If you join the team we'll provide you with everything you need and ensure you are equipped for success. We'll talk to you about your training and personal development needs and what you'd like to do to further your career and support your future aspirations.

To be considered for the Service Centre Manager role, we're looking for someone who has previous experience in an similar operations/branch management role and can bring the following skill-set:

• Experience in managing people, motivating and developing others to achieve both success individually and as a group
• Excellent communication and collaboration skills
• Ability to demonstrate commercial and financial acumen
• Ability to understand and work with P&L accounts and budgets
• Computer literate, with a working knowledge of Microsoft Office
• Good planning and organisation skills
• Self-motivated with the drive to succeed and to high quality standards
• Good understanding and experience of managing Health and Safety practices at work
• Full clean driving licence

Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is.

Our people are at the heart of our values and they're our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team-mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect.

Your health, safety and wellbeing is really important to us. We're raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider programme. You'll also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support.

What can we offer you in return?

You’ll be joining a highly successful company, the UK’s largest equipment rental provider. We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme.

• generous holiday allowance (with the opportunity to buy and sell annual leave)
• life assurance
• retail discount scheme
• employee recognition awards
• a great Company pension scheme