Service Centre Manager

Sunbelt Rentals UK & Ireland; Wrexham; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Flexible rewards package

Generous holiday allowance

Life assurance

Retail discount scheme

Employee recognition awards

Company pension scheme

Job summary

Sunbelt Rentals UK & Ireland is seeking an experienced Service Centre Manager to lead a busy service centre in the Traffic Division. You will drive performance against targets, manage costs and deliver high customer satisfaction.

The role requires strong leadership, financial acumen, and the ability to work with the Sales team to grow the business while upholding health and safety standards.

Qualifications

• Experience in managing people, motivating and developing teams.
• Excellent communication and collaboration skills.
• Demonstrated commercial and financial acumen.
• Ability to understand and manage P&L accounts and budgets.
• Computer literacy with Microsoft Office suite.
• Strong planning and organisation capabilities.
• Self-motivated with drive to high quality standards.
• Knowledge of Health and Safety practices at work.
• Full clean driving licence.

Responsibilities

• Ensure the Service Centre performs against targets and budgets while controlling costs.
• Motivate employees to achieve strong team performance and morale.
• Create monthly management reports covering P&L and operations.
• Collaborate with Sales to develop new opportunities and grow the business.
• Maintain compliance with Health and Safety guidelines.
• Communicate clearly and effectively with all Service Centre staff.

Skills

People management

Communication

Commercial acumen

P&L awareness

Budgets

Microsoft Office

Planning & organisation

Health & Safety

Driving licence

Tools

Microsoft Office

Job description

Are you an experienced Operations, Depot or Branch Manager ready for your next career move to a Company that really values your contribution and can offer you award-winning training opportunities? People truly are at the heart of our business and we believe in empowering our colleagues to develop their skills, make decisions and take on new responsibilities.

As Service Centre Manager for the Traffic Division you will have operational responsibility for all areas and aspects of a busy Service Centre in driving the business forward to ensure targets and the highest possible standards of customer satisfaction are achieved.

You Will Be Responsible For

• Ensuring that the Service Centre is performing against all agreed targets/budgets and managing all costs
• Consistently motivating employees, as this has a direct impact on atmosphere and general feel good factor; to an affect that you get the best from the team
• Creating management reports on a monthly basis, dealing with all aspects of P&L
• Liaising with the Sales team in order to develop new sales opportunities and grow the business
• Ensuring that all aspects of work and process are carried out in-line with Health and Safety guidelines
• Ensuring there is effective and clear communication to all employees within the Service Centre

What can we offer you in return? You’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider. We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme.

If you join the team we’ll provide you with everything you need and ensure you are equipped for success. We’ll talk to you about your training and personal development needs and what you’d like to do to further your career and support your future aspirations.

Role

To be considered for the Service Centre Manager role, we’re looking for someone who has previous experience in an similar operations/branch management role and can bring the following skill-set:

• Experience in managing people, motivating and developing others to achieve both success individually and as a group
• Excellent communication and collaboration skills
• Ability to demonstrate commercial and financial acumen
• Ability to understand and work with P&L accounts and budgets
• Computer literate, with a working knowledge of Microsoft Office
• Good planning and organisation skills
• Self-motivated with the drive to succeed and to high quality standards
• Good understanding and experience of managing Health and Safety practices at work
• Full clean driving licence

Why Sunbelt?

Whether it's construction sites, energy projects, government initiatives, or unforgettable events, Sunbelt Rentals deliver the equipment and expertise to move every industry forward. With our ambition to an employer of choice this makes Sunbelt Rentals an ideal destination for your next career move.

We are committed to the fair treatment of our staff, potential staff, and users of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability, or offending background.

Having a criminal record will not automatically bar an individual from working with us. We judge each case on its own merits, taking into account the relevance of the conviction to the role, the circumstances, and the time passed since the offence.