Service Centre Manager

Sunbelt Rentals UK & Ireland; Newport; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Pension scheme

Generous holiday allowance

Life assurance

Retail discount

Employee recognition awards

Job summary

Sunbelt Rentals UK & Ireland seeks an experienced Service Centre Manager to take operational responsibility for a busy service centre, driving performance and customer satisfaction. You will lead a team, manage budgets, and report on monthly P&L while developing sales opportunities with the Sales team.

The role requires strong leadership, communication, and a solid understanding of health and safety. A full driving licence and proactive, results-driven mindset are essential.

Qualifications

• Experience in managing people and developing others.
• Strong communication and collaboration skills.
• Ability to understand P&L and budgets with financial acumen.

Responsibilities

• Ensure Service Centre meets targets and budgets; manage costs.
• Motivate employees to achieve high performance and team spirit.
• Create monthly management reports covering P&L and operations.
• Liaise with Sales to develop new opportunities and grow the business.
• Ensure all work complies with Health & Safety guidelines.
• Maintain clear and effective communication within the centre.

Skills

People management

Communication

Commercial acumen

Financial awareness

Planning & organisation

Self-motivation

Health & safety

Leadership

Tools

Microsoft Office

Job description

Are you an experienced Operations, Depot or Branch Manager ready for your next career move to a Company that really values your contribution and can offer you award-winning training opportunities? People truly are at the heart of our business and we believe in empowering our colleagues to develop their skills, make decisions and take on new responsibilities.

As Service Centre Manager you will have operational responsibility for all areas and aspects of a busy Service Centre in driving the business forward to ensure targets and the highest possible standards of customer satisfaction are achieved.

You Will Be Responsible For

• Ensuring that the Service Centre is performing against all agreed targets/budgets and managing all costs
• Consistently motivating employees, as this has a direct impact on atmosphere and general feel good factor; to an affect that you get the best from the team
• Creating management reports on a monthly basis, dealing with all aspects of P&L
• Liaising with the Sales team in order to develop new sales opportunities and grow the business
• Ensuring that all aspects of work and process are carried out in-line with Health and Safety guidelines
• Ensuring there is effective and clear communication to all employees within the Service Centre

What can we offer you in return? You’ll be joining a highly successful company, the UK’s largest equipment rental provider. We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme.

If you join the team we’ll provide you with everything you need and ensure you are equipped for success. We’ll talk to you about your training and personal development needs and what you’d like to do to further your career and support your future aspirations.

Role

• Experience in managing people, motivating and developing others to achieve both success individually and as a group
• Excellent communication and collaboration skills
• Ability to demonstrate commercial and financial acumenAbility to understand and work with P&L accounts and budgets
• Computer literate, with a working knowledge of Microsoft Office
• Good planning and organisation skills
• Self-motivated with the drive to succeed and to high quality standards
• Good understanding and experience of managing Health and Safety practices at work
• Full clean driving licence

Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is.

Our people are at the heart of our values and they’re our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team-mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect.

Your health, safety and wellbeing is really important to us. We’re raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider programme. You’ll also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support.