Service Center Operations Coordinator

Rentokil Initial Group; Woodford; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Bonus schemes

Relocation package up to £5,000

Pension scheme

Private healthcare or RI Rewards

Job summary

Rentokil Initial Group is seeking a Service Support Administrator at the Woodford branch. The role supports the Service Centre Manager and Team Leaders to ensure smooth branch operations, including planning routes, document control, and high-volume data entry, with a focus on customer enquiries by phone and email.

The position is full-time (37.5 hours) with a basic salary of £25,750 per annum, bonus/commission schemes, and a relocation package consideration for applicants moving from over two

Qualifications

• Previous administrative experience with good IT skills would be preferred.
• Proficient user of Google Sheets and Google Docs.
• Good attention to detail as you must work with a high degree of accuracy.
• Ability to work using your initiative and work well in a fast-paced environment.
• Demonstrate excellent customer service and communication skills.
• Previous experience in a transport or logistic environment would be advantageous but not essential.
• You may be required to pass a DBS check depending on the role you have applied for.

Responsibilities

• Planning daily service routes.
• Controlling and managing service documentation.
• Ensuring service routes are completed as required.
• High-volume data entry using our in-house systems.
• Dealing with customer enquiries by phone and email.
• Producing monthly and quarterly management data.

Skills

IT skills

Customer service

Communication

Attention to detail

Initiative

Fast-paced environment

Transport logistics (advantage)

DBS check

Tools

Google Sheets

Google Docs

Job description

Rentokil Initial Group is seeking a Service Support Administrator at the Woodford branch. The role supports the Service Centre Manager and Team Leaders to ensure smooth branch operations, including planning routes, document control, and high-volume data entry, with a focus on customer enquiries by phone and email.

The position is full-time (37.5 hours) with a basic salary of £25,750 per annum, bonus/commission schemes, and a relocation package consideration for applicants moving from over two