Service Catalogue Lead – Governance & SIAM (ITIL)

Sse Enterprise; Reading; Hybrid; GBP 52,000 - 77,000; Full time

Job summary

SSE is seeking an experienced IT Catalogue Manager to lead governance and continual improvement of the Service Catalogue Management Practice within a hybrid SIAM model. You will ensure the catalogue is clearly defined, governed and aligned to CSDM, collaborating across the service ecosystem.

The role requires strong ITIL knowledge, governance and stakeholder management, plus the ability to drive standardisation, cost transparency and value for money across multiple suppliers.

Qualifications

• Proven experience governing and improving the Service Catalogue Management Practice in a retained SIAM or multi-supplier environment.
• Strong knowledge of ITIL practices related to service catalogue management and related areas.
• Working knowledge of CSDM and its application to service structures and data quality.
• Strong stakeholder governance and influencing skills across senior leaders and service providers.

Responsibilities

• Develop and improve the Service Catalogue practice with policies, standards and governance.
• Drive CSDM alignment for catalogue structures, ownership and lifecycle information.
• Provide governance over catalogue quality, data standards and service management tooling.
• Identify opportunities for simplification, standardisation and automation.
• Collaborate with SIAM, service management, providers to ensure catalogue compliance and transparency.

Skills

ITIL knowledge

Governance expertise

Stakeholder management

SIAM experience

Service Catalogue Mgmt

Tools

ITSM tooling

Job description

SSE is seeking an experienced IT Catalogue Manager to lead governance and continual improvement of the Service Catalogue Management Practice within a hybrid SIAM model. You will ensure the catalogue is clearly defined, governed and aligned to CSDM, collaborating across the service ecosystem.

The role requires strong ITIL knowledge, governance and stakeholder management, plus the ability to drive standardisation, cost transparency and value for money across multiple suppliers.