Service Assistant

Arriva Rail London Ltd; Scarborough; Hybrid; GBP 23,000 - 29,000; Full time

Job summary

Arriva Rail London Ltd in Scarborough is seeking a hands-on Service Assistant for the Light Maintenance Depot. You will help complete overnight servicing, including train presentation, fueling, and depot top-ups to keep the customer fleet safe and ready for service each day.

Key duties include operating the fuel point and CET plant safely, performing night-time train presentation, refilling fluids and water, and completing paperwork while maintaining high housekeeping standards.

Qualifications

• Basic IT literacy and ability to follow instructions.
• Understanding of health, safety and environmental standards.
• Able to work in a team and communicate clearly.
• Positive, professional, safety-first mindset.

Responsibilities

• Operate the fuel point and CET plant safely and efficiently.
• Conduct nightly train presentation of the customer units.
• Fuelling traction units.
• Filling water tanks (toilet and wholesome water).
• Replenishing oils, coolants, sanding systems, and screenwash.
• Supporting other on-train system top-ups.
• Ensuring efficient flow of vehicles through the depot.
• Carrying out basic maintenance activities to documented instructions (VMI).
• Completing all required paperwork accurately.
• Supporting Technical teams.
• Maintaining housekeeping standards across the fuel point and depot.
• Always working safely and following company procedures and PPE requirements.

Skills

Teamwork

Communication

Independent work

Safety mindset

Education

NVQ Level 2 in Engineering

Good education

Job description

## Service AssistantApply: Scarborough Light Maintenance Depot: Full time: Posted Today: End Date: November 3, 2026 (13 days left to apply): JR033299Location: **Scarborough**Salary: **£25,972.65**Working Hours: 35 hours p/w, 4 on 4 off Nights **About the Role**We’re looking for a hands‐on, reliable, and safety‐focused Service Assistant to join our Light Maintenance team at Scarborough Depot. During this role you will be helping complete the overnight servicing which will include Train Presentation and Fuel Point operations. You’ll play a key part in ensuring our customer fleet is serviced, safe, and ready for service every day.**What You’ll Be Doing**Operating the fuel point and CET plant safely and efficiently.Conducting nightly train presentation of the customer units **Servicing trains overnight, including:** * Fuelling traction units* Filling water tanks (toilet and wholesome water)* Replenishing oils, coolants, sanding systems, and screenwash* Supporting other on‐train system top‐ups* Ensuring efficient flow of vehicles through the depot.* Carrying out basic maintenance activities to documented instructions (VMI).* Completing all required paperwork accurately.* Supporting Technical teams.* Maintaining housekeeping standards across the fuel point and depot.* Always working safely and following company procedures and PPE requirements. **What We’re Looking For** **Essential*** Good standard of education* Basic IT literacy* Understanding of health, safety, and environmental standards* Strong teamworking and communication skills* Ability to work independently and follow set routines* Positive, professional, safety‐first mindset **Desirable*** NVQ Level 2 in Engineering or equivalent (BTEC / City & Guilds)* Experience in mechanical, engineering, or depot environments* Knowledge of rail vehicle maintenance or depot operations* Understanding of production efficiency techniques **You’ll Succeed Here If You...*** Work well with others and communicate clearly* Take pride in delivering a great service* Can problem‐solve and think proactively* Follow safety processes without compromise* Keep standards high and stay organised* Approach work with positivity, honesty, and professionalism* Are open to learning and developing new skills **Training & Development**You’ll work through a staged training plan covering:* Safety training (manual handling, COSHH, fire safety, working at height, PTS, depot safety)* Spill response* Technical training modules* Driver assessments (where applicable)