Service Advisor | Mon-Fri, No Weekends, Great Perks

Hawk Hiring; Redhill; On-site; GBP 32,000 - 35,000; Full time

Benefits offered by this job

Christmas shutdown

Relaxed atmosphere

Company pension

On-site parking

Career progression

Job summary

Redhill Independent Garage seeks a friendly Service Advisor / Receptionist to be the face of the business, delivering excellent customer service in a relaxed workshop environment. You will handle in-person, phone, and email inquiries, manage the workshop diary for servicing and MOTs, and communicate repair needs clearly to customers and technicians.

Benefits include a competitive salary (£32,000–£35,000), a full Christmas shutdown, a supportive team, pension, on-site parking, and ongoing

Qualifications

• Customer service experience and a friendly, customer-focused approach.
• Ability to manage workshop diary, servicing schedules, MOT tests, and repairs.
• Clear communication with technicians and customers to explain repairs and recommendations.
• Accurate handling of invoices and customer payments.

Responsibilities

• Welcoming customers face-to-face and handling calls and emails.
• Manage diary for servicing, MOTs, and repairs.
• Liaise between customers and technicians to explain repairs.
• Create job cards, process invoices, and handle payments.

Skills

Customer service

Booking & scheduling

Communication

Administration

Job description

Redhill Independent Garage seeks a friendly Service Advisor / Receptionist to be the face of the business, delivering excellent customer service in a relaxed workshop environment. You will handle in-person, phone, and email inquiries, manage the workshop diary for servicing and MOTs, and communicate repair needs clearly to customers and technicians.

Benefits include a competitive salary (£32,000–£35,000), a full Christmas shutdown, a supportive team, pension, on-site parking, and ongoing