Service Advisor – Customer-Centric Auto Aftercare

Perrys; Rotherham; Vor Ort; GBP 20.000 - 26.000; Vollzeit

Benefits dieser Stelle

Pension

Life assurance

30 days holiday

Company discounts

Wellbeing support

Extra Perks programs

Zusammenfassung

Perrys Service Advisors are at the heart of our business, ensuring exceptional customer experience at our dealership. You will be the key contact for customers in the aftersales function, guiding and supporting them to keep their vehicles safe and reliable.

No prior motor industry experience required – full training provided. A positive attitude, good communication, a full UK driving licence, and willingness to work Saturdays are essential.

Qualifikationen

• Experience in customer services or a strong passion for helping customers.
• Motor industry experience not required; full training provided.
• Must have a full UK Driving licence and be willing to work Saturdays on a rota.

Aufgaben

• Book in customers and arrange courtesy cars.
• Discuss service or repair details and advise on aftersales products.
• Resolve customer queries and ensure a smooth customer experience.

Kenntnisse

Customer service

Communication

Active listening

Team player

Ausbildung

UK Driving Licence

Jobbeschreibung

Perrys Service Advisors are at the heart of our business, ensuring exceptional customer experience at our dealership. You will be the key contact for customers in the aftersales function, guiding and supporting them to keep their vehicles safe and reliable.

No prior motor industry experience required – full training provided. A positive attitude, good communication, a full UK driving licence, and willingness to work Saturdays are essential.