Service Advisor Car Dealership

Jago Consultants; Basingstoke; On-site; GBP 24,000 - 30,000; Full time

Job summary

A main car dealership in Basingstoke is seeking an experienced Service Advisor to join their team. The role focuses on delivering excellent customer service and advising customers on required vehicle maintenance and repair work. With a commitment to high standards of professionalism, this position offers a significant opportunity for career development in the automotive industry.

Qualifications

• At least 2 years’ experience working as a Service Advisor.

Responsibilities

• Ensure customers are aware of service and repair work required.
• Advise on estimated costs of repairs and additional products.
• Update customer and vehicle records.

Skills

Customer Service

Communication

Job description

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Service Advisor Car Dealership, Basingstoke

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EU work permit required:

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Job Reference:

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Job Views:

4

Posted:

29.05.2025

Expiry Date:

13.07.2025

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Job Description:

Job Description

We are currently working with a main car dealership that is looking to recruit an experienced Service Advisor to join their growing team. Our client prides itself on delivering a consistently high standard of customer care at all times.

As a Service Advisor, you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public.

Service Advisor Duties include:

• Ensuring customers are aware of service and repair work required to their vehicles in a professional manner
• Advising on estimated costs of repairs and work to be undertaken
• Selling additional products as appropriate to customers’ needs
• Advising on timescales and collection arrangements
• Producing job cards on in-house computer system
• Updating customer and vehicle records
• Documenting all warranty work in accordance with manufacturer policy
• Preparation and completion of invoices

For this Service Advisor position, you will have:

• At least 2 years’ experience working as a Service Advisor