Service Advisor - £45k+ OTE, Pension & Birthday Off

The Recruitment Solution; Greater London; On-site; GBP 45,000 - 50,000; Full time

Benefits offered by this job

Company Pension

Performance Bonus

Company Benefits Scheme

Long Service Holiday Reward

Enhanced Family Planning Policy

Share Save Scheme

Birthday Off

Job summary

The Recruitment Solution is seeking a Service Advisor in North London. You will greet customers at the service reception, book vehicles, raise and close job cards, and coordinate with the workshop to ensure smooth progress.

You will obtain authorisations, manage courtesy cars via OneLink, and handle costing, invoicing and customer handovers with upselling opportunities. Ideal candidates will have main dealer experience, strong customer service, and administration skills; experience with RTC,

Qualifications

• Experience in customer service in a car dealership or service reception.
• Upselling and progressing service sales opportunities.
• Strong administration and coordination skills.

Responsibilities

• Meet and greet customers at the service reception.
• Book in vehicles and raise/close job cards.
• Obtain authorisations for work and liaise with workshop on progress.
• Arrange courtesy cars using OneLink system.
• Costing, invoicing and handovers with customers to upsell where appropriate.

Skills

Customer service

Upselling

Administration

Tools

RTC

OneLink

Kerridge

Job description

The Recruitment Solution is seeking a Service Advisor in North London. You will greet customers at the service reception, book vehicles, raise and close job cards, and coordinate with the workshop to ensure smooth progress.

You will obtain authorisations, manage courtesy cars via OneLink, and handle costing, invoicing and customer handovers with upselling opportunities. Ideal candidates will have main dealer experience, strong customer service, and administration skills; experience with RTC,