Service Advisor

Perfect Placement; Wakefield; On-site; GBP 27,000 - 33,000; Full time

Job summary

A busy family-run dealership in Wakefield is looking for a Service Advisor. This role requires at least 2 years of customer-facing experience and offers a competitive salary and great benefits. Join a stable management team and enjoy excellent training and progression opportunities in the automotive sector.

Benefits

30 days annual leave including bank holidays

Work for a family-run business

Stable and experienced management team

Qualifications

• At least 2 years of customer-facing experience.
• A UK driving licence.
• Experience in an automotive role is a plus.

Responsibilities

• Acting as the first point of contact for customers.
• Booking appointments and scheduling work for the workshop team.
• Providing accurate quotations and upselling services.

Skills

Customer Service

Upselling

Organisational Skills

Job description

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Service Advisor - Busy Family Run Main Dealer in Wakefield

• Basic Salary - Up to c. £27,000
• OTE - £33,000 (Commission and Performance Bonus)
• Monday-Friday 08:00-17:00
• NO WEEKENDS
• This role is open to current service advisors as well as other motor trade employees with transferable skills.
• The role is also open to people with a customer service background in a different industry.
• Training and progression opportunities.

Our client is a busy family-run dealership in the Wakefield area. They are currently looking to add a Service Advisor to their team. The successful candidate will have at least 2 years of customer-facing experience.

Current Service Advisors / Contact Centre Staff / Parts Advisors / other customer-facing candidates are encouraged to apply!

Roles and Responsibilities of a Service Advisor:

• Acting as the first point of contact for customers, both in-person and over the phone.
• Booking appointments and scheduling work for the workshop team.
• Providing accurate quotations for services.
• Upselling additional services and products where appropriate.
• Maintaining accurate records of customer interactions and vehicle service history.
• Liaising with the workshop team to ensure that work is completed on time and to a high standard.
• Managing customer expectations and resolving any issues that arise.

Benefits the successful Service Advisor will receive:

• Basic salary of c. £27,000.
• OTE of around £33,000, made up of centre performance and individual components.
• 30 days annual leave inclusive of bank holidays.
• Work for a family-run business with a great reputation!
• Join existing placements of ours in the workforce as they continue their careers with the company.
• Work alongside a stable and experienced management team and benefit from a warm working atmosphere.

The successful Service Advisor will have:

• Previous experience as a service advisor, or in other automotive roles with transferable skills.
• Customer-facing experience in a different area is also acceptable.
• A stable career history.
• A full UK driving licence.
• The ability to work in an organised and efficient manner, whilst being comfortable upselling products and services.

If you are interested in this role or looking for any Motor Trade jobs in West Yorkshire, please contact Sam Butcher at Perfect Placement today.

At Perfect Placement, we specialise in Motor Trade Jobs. If you want to improve your Automotive Career, contact us today. We are the leading UK Motor Trade Recruiters with many Automotive Vacancies across the UK!