Service Advisor

Intoloop; Stockport; On-site; GBP 28,000 - 40,000; Full time

Job summary

A leading franchised dealer group is looking for an experienced Service Advisor in Stockport. You will ensure the best customer experience, handle vehicle check-ins, and promote additional services while working closely with the workshop team. This position offers exciting career prospects and continuous training.

Qualifications

• Experience in a customer service advisor role, preferably in a car dealership.
• Exceptional customer service skills are essential.

Responsibilities

• Act as the first point of contact for customers in the Aftersales department.
• Handle customers' service and repair requirements efficiently.

Skills

Customer Service Skills

Communication

Sales Skills

Job description

Intoloop Stockport, England, United Kingdom

Intoloop Stockport, England, United Kingdom

2 months ago Be among the first 25 applicants

Stockport

Our client, a well-established franchised dealer group, is looking to recruit an experienced Service Advisor in the Stockport area.

Franchised Motor Dealership

Stockport

Our client, a well-established franchised dealer group, is looking to recruit an experienced Service Advisor in the Stockport area.

As a Service Advisor you will the first point of contact for customers in the Aftersales department, you will check vehicles in and out, liaise with your customers ensuring the best possible customer experience and securing future work as necessary,

Dealing with customers' requirements for service and repair work in an efficient and courteous manner.

To carry out systematic follow up, up-sell and prospecting activities in order to maintain and build the volume of work for the service department.

Deliver exceptional levels of customer service

You will also be required to promote additional products and services as well as working with the Workshop Controller and the Service Manager.

You will have experience in the role, ideally within a franchised car dealership

Further training and development with huge career prospects

Do you have exceptional customer skills or experience in a customer service advisor role?

Working Hours/days

Mon - Fri - 8am to 6pm

1 in 6 Saturdays

Salary

£28k Basic

£40k+ OTE

Who are you applying to?

The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant!

Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Administrative and Support Services

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