Service Advisor

Moses Ford Inc; St Albans; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking dedicated advisors to enhance customer experiences in the automotive sector. In this role, you will collaborate with technicians and clients to ensure clear communication about vehicle maintenance and repairs. Your expertise will help create accurate repair estimates and provide tailored recommendations based on client needs. Join a company known for its commitment to innovation and customer satisfaction, offering a supportive environment with excellent benefits. If you are passionate about the automotive industry and enjoy working in a team-oriented setting, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Employee Assistance Program

401k Retirement with Company Match

Employee Discounts on Parts and Vehicles

Qualifications

• At least two years of related experience in a customer service role.
• Professional personal appearance and strong communication skills.

Responsibilities

• Work with customers and technicians to identify required maintenance.
• Advise customers on necessary and recommended services.

Skills

Customer Service

Communication

Teamwork

Problem Solving

Education

High School Diploma or GED

Job description

Moses Auto Group is the largest automotive dealer in the state, proudly standing as a multi-generational dealership for over 75 years and home to an iconic manufacturer portfolio leading the industry through purposeful innovation and creativity.

Advisors work with technicians during the entire process, communicating client desires and relaying technician recommendations in easy to understand language. They create repair estimates, offer recommendations based on clients stated goals and answer incoming calls.

Our company offers great benefits, including:

• Medical, Dental, Vision, Paid Time Off, Employee Assistance Program
• 401k Retirement with Company Match
• Employee purchase discounts on parts, labor and vehicles

Responsibilities:

• Works with customers and technician to identify required maintenance.
• Advises customers on necessary and recommended services.
• Offers additional services and repairs to customers.

IDEAL CANDIDATE POSSESSES THESE ATTRIBUTES:

• High school graduate or GED
• At least two years of related experience
• Professional personal appearance
• Team oriented and self-motivated
• Valid driver’s license

Moses Auto Group is proud to be an Equal Employment Opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based upon race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.