Service Advisor

Auto Skills UK; St Albans; On-site; GBP 28,000 - 45,000; Full time

Job summary

An established industry player in the automotive sector is seeking a motivated Service Advisor to join their dynamic team in St Albans. In this role, you will be the first point of contact for customers, ensuring their service needs are met with the highest standards. Your experience in upselling and knowledge of dealership management systems will be invaluable as you help drive business success and enhance customer satisfaction. If you are a team player with a passion for delivering excellent service, this opportunity is perfect for you.

Qualifications

• Experience as a Service Advisor is essential for this role.
• Knowledge of DMS systems like Kerridge or Pinnacle is required.

Responsibilities

• Arrange Service Department bookings and manage customer requirements.
• Upsell services and special offers to customers.

Skills

Service Advisor experience

Upselling skills

Customer service skills

Education

Full manual UK Driving Licence

Tools

Kerridge

1 link

Pinnacle systems

Job description

Service Advisor
Basic Salary - £28,000
OTE - £45,000
Location - St Albans

Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?

Responsibilities of a Service Advisor

1. Arranging Service Department bookings.
2. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
3. Upselling works to be completed and special offers/Service Plans.

Skills and Qualifications of a Service Advisor

1. Must have previous experience as a Service Advisor.
2. Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System.
3. Previous experience Upselling.
4. Full manual UK Driving Licence.

If you are interested in this Service Advisor position, please contact Kelsey White @ Auto Skills and quote job number: 49967.