Service Advisor

Park's Motor Group; Scotland; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading automotive company is seeking a Service Advisor for their new Ford branch in Ayr. The role involves supporting customers and managing administrative tasks. Ideal candidates will be detail-oriented, communicative, and eager to learn. Employees enjoy benefits such as a pension scheme, discounts on vehicles, and wellness support.

Benefits

Company Pension Scheme

Colleague Introductory Scheme

Industry Leading Discounts

Death in Service Benefit

Discounted Servicing

Subsidised Car Purchase Scheme

Employee Assistance Programme

24/7 Remote GP

Unlimited Mental Health Support

Financial and Legal Support

Qualifications

• Ability to confidently use Microsoft Office and email.
• Strong communicator with a polite telephone manner.

Responsibilities

• Process invoices and customer details.
• Liaise directly with customers providing excellent service.
• Maintain and update databases.

Skills

Attention to Detail

Communication

Numeracy

Adaptability

Tools

Microsoft Office

Excel

Word

Job description

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Service Advisor Wanted

Location: Ayr

Franchise: Ford

We are on the lookout for a Service Advisor to join our team in our new Ford branch in Ayr.

About The Role

You will work within our friendly team supporting our branch and its customers through the various administration services we provide for our manufacturers.

What You Will Do

Help contribute towards the team's daily workload

Process invoices, paperwork, and customer details

Liaise directly with customers providing a second to none level of service

Maintain, create and change in our databases

Be able to, maintain a high consistent quality of work

Communicate in a confidential, professional, and appropriate manner

Continually develop your personal skills and knowledge

Your Skills & Experience Will Include

The ability to confidently use Microsoft Office, Excel, and Word as well as email package

Have an eye for attention to detail

Be a strong confident communicator

Have a polite and warm telephone manner

Good numeracy skills

Be adaptable to varying tasks

Have a desire and willingness to learn

For You

As a Park's Motor Group employee you will receive:

Access to the Company Pension Scheme

Colleague Introductory Scheme

Industry leading discounts on purchases on new and used cars

Death in service benefit

For You And Your Family

Discounted Servicing

Subsidised car purchase scheme

Employee Assistance Programme

24/7 remote GP

Medical second opinions

Unlimited mental health support

Physiotherapy help and advice

Savings and discounts on shopping

Financial and legal support

Wellbeing assistance

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Automotive

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